Brilliance Subaru

Ed Troike Rocks Sales My first impression of Brilliance Subaru was extremely positive thanks to Rich Dencs in service. His customer focused attitude helped me to want to bu My first impression of Brilliance Subaru was extremely positive thanks to Rich Dencs in service. His customer focused attitude helped me to want to buy a Subaru from Brilliance in Elgin. We really enjoyed our experience working with Ed Troike to select the best Forester for our family needs. Ed's ability to communicate very effectively, build trust and confidence were key factors in our buying decision. More

Memorable & enjoyable! I initially arrived at Brilliance Subaru extremely annoyed by the overall sales process with no intention of making a purchase; however, that all chan I initially arrived at Brilliance Subaru extremely annoyed by the overall sales process with no intention of making a purchase; however, that all changed when my family and I were greeted by Ed Troike. He was able to answer all my first-time-buyer questions and concerns in an honest, comedic manner that made the entire experience memorable and most importantly enjoyable! More

Very good experience for buying a Subaru Outback After many tries to buy a car I was so pushed back by the sales process I finally found the right person at Brilliance Subaru in the person of Ed Troi After many tries to buy a car I was so pushed back by the sales process I finally found the right person at Brilliance Subaru in the person of Ed Troike! He made the whole process fair and easy! Thanks to him I have a second car! More

Great service department Took very good care of maintaining my new WRX. Very specious and comfortable waiting lounge with nice amenities. Plan on coming back for future s Took very good care of maintaining my new WRX. Very specious and comfortable waiting lounge with nice amenities. Plan on coming back for future service maintenance. More

Best experience Very knowledgeable. Very helpful. Want you to be pleased and comfortable with your car.. Great experience. Glad to be a part of Subaru family.. E Very knowledgeable. Very helpful. Want you to be pleased and comfortable with your car.. Great experience. Glad to be a part of Subaru family.. Ed was especially attentive to my needs. More

Outback service Great customer service. Great communication and follow through. Parts were ordered and appointment made work completed in one day. All associates are Great customer service. Great communication and follow through. Parts were ordered and appointment made work completed in one day. All associates are friendly and courteous More

Excellent Buying Experience No hassle buying experience. The salesman and sales manager were very helpful and never pressured me from buying a car from them. This is the 8th car No hassle buying experience. The salesman and sales manager were very helpful and never pressured me from buying a car from them. This is the 8th car I've bought (all from different dealership and brand) and this is the best dealer that I've dealt with so far. If you are shopping for a car and is considering a Subaru, I recommend you visit them and see the great experience I'm talking about. More

Great experience buying my 2017 WRX. Ed was fantastic, keeping me up to date on delivery dates, esplaining the vehicle controls and following up to ensure all was wel buying my 2017 WRX. Ed was fantastic, keeping me up to date on delivery dates, esplaining the vehicle controls and following up to ensure all was well. No hastle, no pressure, all round great experience. More

Great experience True professionals who honestly care for their customers, my experience lived up to their excellent reputation. Leased a Subaru Impreza Sport from the True professionals who honestly care for their customers, my experience lived up to their excellent reputation. Leased a Subaru Impreza Sport from them, very happy with the car. More