
Brilliance Subaru
Elgin, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Brilliance, takes care of their customers When it comes to service you are in and out, Brilliance understands the customers busy schedule. They also check service milage to make sure your on t When it comes to service you are in and out, Brilliance understands the customers busy schedule. They also check service milage to make sure your on top of it when it comes to caring for your SUV More
Amazing place to buy a car Very satisfied with Brilliance Subaru. Sales people there were awesome. The dealership was very clean as well. Outstanding customer service and willin Very satisfied with Brilliance Subaru. Sales people there were awesome. The dealership was very clean as well. Outstanding customer service and willing to negotiate. A+ service in my opinion. More
Good service Ever since my recent oil change I am getting an error message that something needs attention. Screen shows a wrench and message says something needs a Ever since my recent oil change I am getting an error message that something needs attention. Screen shows a wrench and message says something needs attention. Will be brining the car back when I get a chance. More
No longer a one car family. In our retirement years we chose to become a one car family. It was uncomfortable. As many, we disliked car shopping. From the passed we knew of Subar In our retirement years we chose to become a one car family. It was uncomfortable. As many, we disliked car shopping. From the passed we knew of Subaru's outstanding reliability and we started there. We were blessed to meet Ed Troike our sales associate who gently walked us through several directions and choices from used to new vehicles never pushing in any manner. We started out looking for cheap transportation. We ended up with a brand new Subaru Outback with Eyesight technology and never happier. Ed is one of the finest salesperson I've ever met. The rest of the entire staff is just as go. More
Serviced Subaru Brilliance Subaru has the most helpful and courteous service staff. Bought our car from Gary Lang, but find their service staff to be rude and condesc Brilliance Subaru has the most helpful and courteous service staff. Bought our car from Gary Lang, but find their service staff to be rude and condescending. Do NOT experience that at Brilliance. More
Buying our first brand new car We recently bought a 2018 Forester and it was a very pleasant experience. Our salesman Jay Turner was very knowledgeable of the product. He was not We recently bought a 2018 Forester and it was a very pleasant experience. Our salesman Jay Turner was very knowledgeable of the product. He was not pushy, he has a very easy-going, calm demeanor which is my preference to work with, especially when one is making a big and expensive decision. We are two senior citizens, who have never bought a brand new car. Jay had the unfortunate job of working with two fossils, I believe he understands we need private tutoring in how to use all the modern gadgets on today's cars and has generously offered to help us when needed. More
Great buying experience They were very responsive to emails before I went in to look at some cars, and the sales staff and everyone were great to deal with once I got there. They were very responsive to emails before I went in to look at some cars, and the sales staff and everyone were great to deal with once I got there. They were very accommodating and the purchasing process was easy and smooth. More
Most accommodating My battery died. I called my local mechanic, a local farm equipment store, and Brilliance Subaru. Brilliance got me in almost immediately, and repla My battery died. I called my local mechanic, a local farm equipment store, and Brilliance Subaru. Brilliance got me in almost immediately, and replaced the battery while I waited in their very comfortable waiting room with a cup of hot chocolate. In my hastily-arranged contest for "Most Accommodating", Brilliance was the winner. More
My experience was very pleasant and easy! The staff was very competent and friendly. They knew that I was not interested in being pushed into anything. I told them what I wanted. They delivere The staff was very competent and friendly. They knew that I was not interested in being pushed into anything. I told them what I wanted. They delivered. More
Great Service Service was good and they quickly made a warranty repair during the scheduled check up! there was a nice waiting area so i could work while i waited. Service was good and they quickly made a warranty repair during the scheduled check up! there was a nice waiting area so i could work while i waited. More