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Brilliance Subaru

Elgin, IL

4.9
451 Reviews
Brilliance Subaru, located at 1500 N Randall Rd in Elgin, IL, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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1500 N. Randall Rd

Elgin, IL

60123

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Showing 451 reviews

February 02, 2018

Brilliance, takes care of their customers When it comes to service you are in and out, Brilliance understands the customers busy schedule. They also check service milage to make sure your on t More

by Mr. Forrester2015
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris my salesman always stops over to make sure I am being taken care of
January 31, 2018

Amazing place to buy a car Very satisfied with Brilliance Subaru. Sales people there were awesome. The dealership was very clean as well. Outstanding customer service and willin More

by Scott D Brucher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
January 24, 2018

Good service Ever since my recent oil change I am getting an error message that something needs attention. Screen shows a wrench and message says something needs a More

by RichardB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No idea
January 18, 2018

No longer a one car family. In our retirement years we chose to become a one car family. It was uncomfortable. As many, we disliked car shopping. From the passed we knew of Subar More

by papabob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Troike sales associate
January 18, 2018

Serviced Subaru Brilliance Subaru has the most helpful and courteous service staff. Bought our car from Gary Lang, but find their service staff to be rude and condesc More

by C.Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
January 14, 2018

Buying our first brand new car We recently bought a 2018 Forester and it was a very pleasant experience. Our salesman Jay Turner was very knowledgeable of the product. He was not More

by busterluster
Recommend Dealer
Yes
Employees Worked With
Jay Turner
January 09, 2018

Great buying experience They were very responsive to emails before I went in to look at some cars, and the sales staff and everyone were great to deal with once I got there. More

by NickB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna King, Preston Seal, Nate Galek
January 06, 2018

Most accommodating My battery died. I called my local mechanic, a local farm equipment store, and Brilliance Subaru. Brilliance got me in almost immediately, and repla More

by Gordon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
January 05, 2018

My experience was very pleasant and easy! The staff was very competent and friendly. They knew that I was not interested in being pushed into anything. I told them what I wanted. They delivere More

by Holly9452
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Troike
December 21, 2017

Great Service Service was good and they quickly made a warranty repair during the scheduled check up! there was a nice waiting area so i could work while i waited. More

by Laura Landseadal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cant remember
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