Brilliance Subaru

recall notice Good service. So far, the recall update is working. Very accommodating and have the customers interest a top priority. Will have my car serviced the Good service. So far, the recall update is working. Very accommodating and have the customers interest a top priority. Will have my car serviced there again. More

Accomodating, efficient and courteous . all aspects of the Service experience were user friendly and more than one would expect including this request for a comment. . all aspects of the Service experience were user friendly and more than one would expect including this request for a comment. More

pleasant good experience made this purchase very pleasant and most likely will be back to purchase a new car soon.. thanks for not been pushy and letting us br good experience made this purchase very pleasant and most likely will be back to purchase a new car soon.. thanks for not been pushy and letting us breathe... More

Beat dealership ever! Friendly, thorough and informative. Love speaking with them. They offer great suggestions and let you know the costs for the next time you come in. Friendly, thorough and informative. Love speaking with them. They offer great suggestions and let you know the costs for the next time you come in. More

Great, anxiety-free car-buying experience Everyone was friendly and courteous with hard-line pitch. They showed us everything we needed know about the car and took the time to explain things w Everyone was friendly and courteous with hard-line pitch. They showed us everything we needed know about the car and took the time to explain things we didn't understand. Even though we had used a web-based service to pre-negotiate the price, they treated us like we were their favorite customers and seemed genuinely interested in making sure we had what we needed. More

Best car buying experience in 30 years Helpful and responsive salespeople and management. Finance manager also a pleasure to work with! I would not hesitate to buy another car from them. Helpful and responsive salespeople and management. Finance manager also a pleasure to work with! I would not hesitate to buy another car from them. Store and facilities were clean and comfortable. More

Ed Troike Rocks Sales My first impression of Brilliance Subaru was extremely positive thanks to Rich Dencs in service. His customer focused attitude helped me to want to bu My first impression of Brilliance Subaru was extremely positive thanks to Rich Dencs in service. His customer focused attitude helped me to want to buy a Subaru from Brilliance in Elgin. We really enjoyed our experience working with Ed Troike to select the best Forester for our family needs. Ed's ability to communicate very effectively, build trust and confidence were key factors in our buying decision. More

Memorable & enjoyable! I initially arrived at Brilliance Subaru extremely annoyed by the overall sales process with no intention of making a purchase; however, that all chan I initially arrived at Brilliance Subaru extremely annoyed by the overall sales process with no intention of making a purchase; however, that all changed when my family and I were greeted by Ed Troike. He was able to answer all my first-time-buyer questions and concerns in an honest, comedic manner that made the entire experience memorable and most importantly enjoyable! More

Very good experience for buying a Subaru Outback After many tries to buy a car I was so pushed back by the sales process I finally found the right person at Brilliance Subaru in the person of Ed Troi After many tries to buy a car I was so pushed back by the sales process I finally found the right person at Brilliance Subaru in the person of Ed Troike! He made the whole process fair and easy! Thanks to him I have a second car! More

Great service department Took very good care of maintaining my new WRX. Very specious and comfortable waiting lounge with nice amenities. Plan on coming back for future s Took very good care of maintaining my new WRX. Very specious and comfortable waiting lounge with nice amenities. Plan on coming back for future service maintenance. More