Brilliance Subaru
Elgin, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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New car I do not write reviews. Brett was a delight to work with!👍🏻🙂 Hope every one has his personality, like my car as well as the auto start that you in I do not write reviews. Brett was a delight to work with!👍🏻🙂 Hope every one has his personality, like my car as well as the auto start that you installed More
Excellent experience Very pleasant experience dealing with Ed. No high pressure and very thorough and patient in answering all questions regarding the Outback. Great job Very pleasant experience dealing with Ed. No high pressure and very thorough and patient in answering all questions regarding the Outback. Great job! Nice dealership to work with. More
Good product and no pressure Kevin was very helpful on all the "bells and whistles" in the 2018 Forrester without any pressure. The entire staff were very friendly and helpful. Kevin was very helpful on all the "bells and whistles" in the 2018 Forrester without any pressure. The entire staff were very friendly and helpful. I would easily recommend them to a friend. More
Excellent car buying experience. Looking for a used Subaru Outback for a while. Saw the one i bought on line. We live in Northbrook so it's a bit of a hike. SOOOO glad we did. Liked t Looking for a used Subaru Outback for a while. Saw the one i bought on line. We live in Northbrook so it's a bit of a hike. SOOOO glad we did. Liked the car right away, i know cars so it was well worth the drive. Jim [ the GM ] and Donna [ sales] took care of us like we were old customers. The price of the Outback was fair, I was given a very fair trade in allowance and we made the deal. My wife and i got there kind of late but were never rushed in any way. We were there taking delivery well past their closing time. Thanku Donna, Thanku Jim, Thanku Jason in finance. Very good buying experience along with friendly personable sales and mgmt staff. Thanks Brilliance Subaru Staff, GREAT JOB !! If your reading this review, and your out looking and see something at Brilliance, stop by, you won't be disappointed. The Subaru product is the best in it's class. More
recall notice Good service. So far, the recall update is working. Very accommodating and have the customers interest a top priority. Will have my car serviced the Good service. So far, the recall update is working. Very accommodating and have the customers interest a top priority. Will have my car serviced there again. More
Accomodating, efficient and courteous . all aspects of the Service experience were user friendly and more than one would expect including this request for a comment. . all aspects of the Service experience were user friendly and more than one would expect including this request for a comment. More
pleasant good experience made this purchase very pleasant and most likely will be back to purchase a new car soon.. thanks for not been pushy and letting us br good experience made this purchase very pleasant and most likely will be back to purchase a new car soon.. thanks for not been pushy and letting us breathe... More
Beat dealership ever! Friendly, thorough and informative. Love speaking with them. They offer great suggestions and let you know the costs for the next time you come in. Friendly, thorough and informative. Love speaking with them. They offer great suggestions and let you know the costs for the next time you come in. More
Great, anxiety-free car-buying experience Everyone was friendly and courteous with hard-line pitch. They showed us everything we needed know about the car and took the time to explain things w Everyone was friendly and courteous with hard-line pitch. They showed us everything we needed know about the car and took the time to explain things we didn't understand. Even though we had used a web-based service to pre-negotiate the price, they treated us like we were their favorite customers and seemed genuinely interested in making sure we had what we needed. More
Best car buying experience in 30 years Helpful and responsive salespeople and management. Finance manager also a pleasure to work with! I would not hesitate to buy another car from them. Helpful and responsive salespeople and management. Finance manager also a pleasure to work with! I would not hesitate to buy another car from them. Store and facilities were clean and comfortable. More