Brilliance Subaru

Great buying experience They were very responsive to emails before I went in to look at some cars, and the sales staff and everyone were great to deal with once I got there. They were very responsive to emails before I went in to look at some cars, and the sales staff and everyone were great to deal with once I got there. They were very accommodating and the purchasing process was easy and smooth. More

Most accommodating My battery died. I called my local mechanic, a local farm equipment store, and Brilliance Subaru. Brilliance got me in almost immediately, and repla My battery died. I called my local mechanic, a local farm equipment store, and Brilliance Subaru. Brilliance got me in almost immediately, and replaced the battery while I waited in their very comfortable waiting room with a cup of hot chocolate. In my hastily-arranged contest for "Most Accommodating", Brilliance was the winner. More

My experience was very pleasant and easy! The staff was very competent and friendly. They knew that I was not interested in being pushed into anything. I told them what I wanted. They delivere The staff was very competent and friendly. They knew that I was not interested in being pushed into anything. I told them what I wanted. They delivered. More

Great Service Service was good and they quickly made a warranty repair during the scheduled check up! there was a nice waiting area so i could work while i waited. Service was good and they quickly made a warranty repair during the scheduled check up! there was a nice waiting area so i could work while i waited. More

Service -- Brake light Always a pleasant and painless process. Very quick. Nice that beverages and newspapers are available. Thanks for the courteous service. Fixed brak Always a pleasant and painless process. Very quick. Nice that beverages and newspapers are available. Thanks for the courteous service. Fixed brake light very quickly. Thanks. More

Awesome and made easy. What a great experience. Ed was a great asset to have worked with. Everything flowed and we were set up with the best possible deal that Subaru had What a great experience. Ed was a great asset to have worked with. Everything flowed and we were set up with the best possible deal that Subaru had available. More

New car I do not write reviews. Brett was a delight to work with!👍🏻🙂 Hope every one has his personality, like my car as well as the auto start that you in I do not write reviews. Brett was a delight to work with!👍🏻🙂 Hope every one has his personality, like my car as well as the auto start that you installed More

Excellent experience Very pleasant experience dealing with Ed. No high pressure and very thorough and patient in answering all questions regarding the Outback. Great job Very pleasant experience dealing with Ed. No high pressure and very thorough and patient in answering all questions regarding the Outback. Great job! Nice dealership to work with. More

Good product and no pressure Kevin was very helpful on all the "bells and whistles" in the 2018 Forrester without any pressure. The entire staff were very friendly and helpful. Kevin was very helpful on all the "bells and whistles" in the 2018 Forrester without any pressure. The entire staff were very friendly and helpful. I would easily recommend them to a friend. More

Excellent car buying experience. Looking for a used Subaru Outback for a while. Saw the one i bought on line. We live in Northbrook so it's a bit of a hike. SOOOO glad we did. Liked t Looking for a used Subaru Outback for a while. Saw the one i bought on line. We live in Northbrook so it's a bit of a hike. SOOOO glad we did. Liked the car right away, i know cars so it was well worth the drive. Jim [ the GM ] and Donna [ sales] took care of us like we were old customers. The price of the Outback was fair, I was given a very fair trade in allowance and we made the deal. My wife and i got there kind of late but were never rushed in any way. We were there taking delivery well past their closing time. Thanku Donna, Thanku Jim, Thanku Jason in finance. Very good buying experience along with friendly personable sales and mgmt staff. Thanks Brilliance Subaru Staff, GREAT JOB !! If your reading this review, and your out looking and see something at Brilliance, stop by, you won't be disappointed. The Subaru product is the best in it's class. More