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Brilliance Subaru

Elgin, IL

4.9
451 Reviews
Brilliance Subaru, located at 1500 N Randall Rd in Elgin, IL, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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1500 N. Randall Rd

Elgin, IL

60123

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Showing 451 reviews

August 05, 2018

The way car buying should be! I visited a few other Subaru dealerships before Brilliance Subaru. I could not wait to get out of the other dealerships! Phil respected my time and More

by Car Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Galek
August 04, 2018

Great Experience Our experience with Dan in sales was great Low pressure ,honest, quick and friendly. Nate in Finance was also informative and helpful. Negotiation on More

by meschro
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Pagnotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Galek
August 04, 2018

Great experience . Would come back in the future. I have no complaints. Clean facility as well. I had a great time purchasing my new vehicle. More

by Shark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna King
July 25, 2018

Good price, good experience Good price, good experience, salesman made me comfortable. I like the car very much. The salesman and financial guy were very nice to my wife and i More

by Zephie
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Pagnotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2018

Easy and quick The whole process was easy and quick. This was not the case with the other Subaru dealership in the area that I visited. The staff was friendly and wo More

by Log13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2018

Clean and efficent A through review was done of my car beyond the service I had made my appointment for and was presented to me in a clear and friendly manor. While I di More

by Chris K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Mennella
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2018

Purchased new car Made process easy and comfortable no surprises would recommend friendly knowledgeable; complete explanation: satisfaction of vehicle: comfort knowing More

by Johnson1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett
July 11, 2018

I would definately buy from Brilliance again! This is my second time purchasing from Brilliance. The price they gave me on the new car was awesome. They also honored my Guaranteed Trade In amoun More

by dteer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Pagnotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Galek
July 10, 2018

Brilliance Subaru Service dept. and Rich D. answered some questions I had and did a great job. Have visited other Subaru dealers and have decided on Brilliance for m More

by honda06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Dencs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2018

Positive Experience Good communication, informative, helpful, and respectful.. All questions were answered, the team worked with me. Staff answered my auto questions afte More

by Maubie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim DaLuga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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