
Brilliance Subaru
Elgin, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 451 reviews
The way car buying should be! I visited a few other Subaru dealerships before Brilliance Subaru. I could not wait to get out of the other dealerships! Phil respected my time and I visited a few other Subaru dealerships before Brilliance Subaru. I could not wait to get out of the other dealerships! Phil respected my time and (relative) intelligence. I told him what I wanted, and he gave me a realistic price. Not the lowest price, but realistic enough that we concluded our purchase almost immediately. The other dealerships seem to think that maximizing "face time" (read: waste my time), informal "quotes" (that fail to list specified options) and other tired old tactics still work today. If you want to be treated with respect, and deal with professionals, you really should visit Brilliance Subaru. By the way, my first experience with the Service Department was also terrific! More
Great Experience Our experience with Dan in sales was great Low pressure ,honest, quick and friendly. Nate in Finance was also informative and helpful. Negotiation on Our experience with Dan in sales was great Low pressure ,honest, quick and friendly. Nate in Finance was also informative and helpful. Negotiation on price was fair and did not go back and forth like others in the past.. More
Great experience . Would come back in the future. I have no complaints. Clean facility as well. I had a great time purchasing my new vehicle. . Would come back in the future. I have no complaints. Clean facility as well. I had a great time purchasing my new vehicle. More
Good price, good experience Good price, good experience, salesman made me comfortable. I like the car very much. The salesman and financial guy were very nice to my wife and i Good price, good experience, salesman made me comfortable. I like the car very much. The salesman and financial guy were very nice to my wife and i More
Easy and quick The whole process was easy and quick. This was not the case with the other Subaru dealership in the area that I visited. The staff was friendly and wo The whole process was easy and quick. This was not the case with the other Subaru dealership in the area that I visited. The staff was friendly and worked with my budget to get me the car I wanted at a price that was reasonable. More
Clean and efficent A through review was done of my car beyond the service I had made my appointment for and was presented to me in a clear and friendly manor. While I di A through review was done of my car beyond the service I had made my appointment for and was presented to me in a clear and friendly manor. While I did not choose to do any of the additional recommended repairs at this time I am glad I learned what else needed to be done and in what priority. More
Purchased new car Made process easy and comfortable no surprises would recommend friendly knowledgeable; complete explanation: satisfaction of vehicle: comfort knowing Made process easy and comfortable no surprises would recommend friendly knowledgeable; complete explanation: satisfaction of vehicle: comfort knowing future questions will be answered timely and to satisfaction More
I would definately buy from Brilliance again! This is my second time purchasing from Brilliance. The price they gave me on the new car was awesome. They also honored my Guaranteed Trade In amoun This is my second time purchasing from Brilliance. The price they gave me on the new car was awesome. They also honored my Guaranteed Trade In amount from Subaru on my old vehicle. Dan Pagnotta and team were honest, helpful, and very informative. They did a great job of making my buying experience very positive. I will buy from these folks again! More
Brilliance Subaru Service dept. and Rich D. answered some questions I had and did a great job. Have visited other Subaru dealers and have decided on Brilliance for m Service dept. and Rich D. answered some questions I had and did a great job. Have visited other Subaru dealers and have decided on Brilliance for my business.Thanks More
Positive Experience Good communication, informative, helpful, and respectful.. All questions were answered, the team worked with me. Staff answered my auto questions afte Good communication, informative, helpful, and respectful.. All questions were answered, the team worked with me. Staff answered my auto questions after my putchase. I received a lovely gift package from Subaru!! What a sweet surprise!! More