Brilliance Subaru

Good service Ever since my recent oil change I am getting an error message that something needs attention. Screen shows a wrench and message says something needs a Ever since my recent oil change I am getting an error message that something needs attention. Screen shows a wrench and message says something needs attention. Will be brining the car back when I get a chance. More

No longer a one car family. In our retirement years we chose to become a one car family. It was uncomfortable. As many, we disliked car shopping. From the passed we knew of Subar In our retirement years we chose to become a one car family. It was uncomfortable. As many, we disliked car shopping. From the passed we knew of Subaru's outstanding reliability and we started there. We were blessed to meet Ed Troike our sales associate who gently walked us through several directions and choices from used to new vehicles never pushing in any manner. We started out looking for cheap transportation. We ended up with a brand new Subaru Outback with Eyesight technology and never happier. Ed is one of the finest salesperson I've ever met. The rest of the entire staff is just as go. More

Serviced Subaru Brilliance Subaru has the most helpful and courteous service staff. Bought our car from Gary Lang, but find their service staff to be rude and condesc Brilliance Subaru has the most helpful and courteous service staff. Bought our car from Gary Lang, but find their service staff to be rude and condescending. Do NOT experience that at Brilliance. More

Buying our first brand new car We recently bought a 2018 Forester and it was a very pleasant experience. Our salesman Jay Turner was very knowledgeable of the product. He was not We recently bought a 2018 Forester and it was a very pleasant experience. Our salesman Jay Turner was very knowledgeable of the product. He was not pushy, he has a very easy-going, calm demeanor which is my preference to work with, especially when one is making a big and expensive decision. We are two senior citizens, who have never bought a brand new car. Jay had the unfortunate job of working with two fossils, I believe he understands we need private tutoring in how to use all the modern gadgets on today's cars and has generously offered to help us when needed. More

Great buying experience They were very responsive to emails before I went in to look at some cars, and the sales staff and everyone were great to deal with once I got there. They were very responsive to emails before I went in to look at some cars, and the sales staff and everyone were great to deal with once I got there. They were very accommodating and the purchasing process was easy and smooth. More

Most accommodating My battery died. I called my local mechanic, a local farm equipment store, and Brilliance Subaru. Brilliance got me in almost immediately, and repla My battery died. I called my local mechanic, a local farm equipment store, and Brilliance Subaru. Brilliance got me in almost immediately, and replaced the battery while I waited in their very comfortable waiting room with a cup of hot chocolate. In my hastily-arranged contest for "Most Accommodating", Brilliance was the winner. More

My experience was very pleasant and easy! The staff was very competent and friendly. They knew that I was not interested in being pushed into anything. I told them what I wanted. They delivere The staff was very competent and friendly. They knew that I was not interested in being pushed into anything. I told them what I wanted. They delivered. More

Great Service Service was good and they quickly made a warranty repair during the scheduled check up! there was a nice waiting area so i could work while i waited. Service was good and they quickly made a warranty repair during the scheduled check up! there was a nice waiting area so i could work while i waited. More

Service -- Brake light Always a pleasant and painless process. Very quick. Nice that beverages and newspapers are available. Thanks for the courteous service. Fixed brak Always a pleasant and painless process. Very quick. Nice that beverages and newspapers are available. Thanks for the courteous service. Fixed brake light very quickly. Thanks. More

Awesome and made easy. What a great experience. Ed was a great asset to have worked with. Everything flowed and we were set up with the best possible deal that Subaru had What a great experience. Ed was a great asset to have worked with. Everything flowed and we were set up with the best possible deal that Subaru had available. More