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Brilliance Subaru

Elgin, IL

4.9
435 Reviews
Brilliance Subaru, located at 1500 N Randall Rd in Elgin, IL, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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1500 N. Randall Rd

Elgin, IL

60123

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Showing 435 reviews

July 11, 2018

Purchased new car Made process easy and comfortable no surprises would recommend friendly knowledgeable; complete explanation: satisfaction of vehicle: comfort knowing More

by Johnson1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett
July 11, 2018

I would definately buy from Brilliance again! This is my second time purchasing from Brilliance. The price they gave me on the new car was awesome. They also honored my Guaranteed Trade In amoun More

by dteer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preston Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Pagnotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Galek
July 10, 2018

Brilliance Subaru Service dept. and Rich D. answered some questions I had and did a great job. Have visited other Subaru dealers and have decided on Brilliance for m More

by honda06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Dencs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2018

Positive Experience Good communication, informative, helpful, and respectful.. All questions were answered, the team worked with me. Staff answered my auto questions afte More

by Maubie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim DaLuga
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2018

Outback Purchase Brilliance had some beautiful certified Outbacks. We went to other dealerships to try Fords, etc. but nothing compared. Ashley was my first contact More

by Patty
Recommend Dealer
Yes
Employees Worked With
Ashley, Jay
June 10, 2018

Timely manner Adam helped me. He listened to what I had to say. Got me in a loaner and was out the door within 10 minutes. I was just surprised that they didn’t run More

by Familyof4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
June 07, 2018

Lots of inventory to choose from! Phil is the man to see. Took time to let us try many different models. Made sure we got exactly what we wanted. Truly a decent salesman. More

by Mike83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil
April 08, 2018

Great service Once again Brilliance did a wonderful job on my car. Took it in for service and the staff is as friendly as ever. Overall I'm satisfied with the work More

by Sandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek
April 04, 2018

2018 Subaru Crosstrek Happy with overall services and outcome of purchase experience. Love my 2018 Subaru Crosstrek. Car travels are now new and greatly improved. Thanks More

by Yvonne Avgeris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim DaLuga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil, Jason
March 24, 2018

Satisfaction The staff is excellent. There are no pressure tactics used, and I left that I got a great deal. In particular, Nate in Finance, and Kevin in Sales...a More

by adrigio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
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