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Brilliance Subaru

Elgin, IL

4.9
451 Reviews
Brilliance Subaru, located at 1500 N Randall Rd in Elgin, IL, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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1500 N. Randall Rd

Elgin, IL

60123

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Showing 451 reviews

December 28, 2018

Timely, friendly, efficient. You were on time with registration, and completion. I asked about the extended warranty, it was explained, and the necessary paperwork was given to me More

by Bobo48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2018 -

Brilliance Subaru responded

Thank you for taking the time to write a review. I hope that you are enjoying your new vehicle, see you for service! Jim DaLuga General Manager Brilliance Subaru

November 07, 2018

Great dealership Nice and smooth purchase, no high pressure anything!!!! This was a easy decision for me to make, I will be going back to this dealer when the time com More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Troike
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2018

Purchase of New Subaru outback Ed Troike is a really exceptional car salesman. He is very pleasant and very knowledgeable about the Subaru outback. I have bought several cars over More

by Martin123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Troike
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2018

hour and a half oil change Had an appointment for 10:45 oil change..got there at 10:30 left at 12:00.. just an oil change nothing more. No respect for other peoples time. More

by kiver1
Recommend Dealer
No
Employees Worked With
No idea who serviced my car
October 12, 2018

Excellent new car purchase experience The overall experience was excellent-the staff are very professional & results oriented-we recently moved from the Chicago area & were very satisfied More

by Bill & Eileen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2018

A Dealership With A Personal Touch Donna King made the purchase of my vehicle seamless. She explained the vehicle's components with ease. I highly recommend Donna King and this Dealers More

by PT109
Recommend Dealer
Yes
Employees Worked With
Donna King
September 07, 2018

Best Subaru dealer in town We came to this dealer just to look, Ed found us and helped us find a really nice, low mileage outback that was fully loaded. The dealer was extremely More

by Thomaswrx14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Troike
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2018

Fantastic Service As always Jim De Luga and Donna King also total professionals. They know what customer service is all about. Thank you Donna and Jim De Luga More

by Rbvp13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim DaLuga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna King
August 30, 2018

Calm and collected A pleasant experience, no pressure Donna King was just the right personality to guide us through all the necessary hoops with a minimum of stress More

by Tom390
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim DaLuga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Troike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna King
August 23, 2018

Sales Review Dan was very professional and knew the product well so all our questions were answered. Made buying experience a pleasure and fun. Handled all of our More

by carol girl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Mennella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Pagnotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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