Brilliance Subaru
Elgin, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Purchased new car Made process easy and comfortable no surprises would recommend friendly knowledgeable; complete explanation: satisfaction of vehicle: comfort knowing Made process easy and comfortable no surprises would recommend friendly knowledgeable; complete explanation: satisfaction of vehicle: comfort knowing future questions will be answered timely and to satisfaction More
I would definately buy from Brilliance again! This is my second time purchasing from Brilliance. The price they gave me on the new car was awesome. They also honored my Guaranteed Trade In amoun This is my second time purchasing from Brilliance. The price they gave me on the new car was awesome. They also honored my Guaranteed Trade In amount from Subaru on my old vehicle. Dan Pagnotta and team were honest, helpful, and very informative. They did a great job of making my buying experience very positive. I will buy from these folks again! More
Brilliance Subaru Service dept. and Rich D. answered some questions I had and did a great job. Have visited other Subaru dealers and have decided on Brilliance for m Service dept. and Rich D. answered some questions I had and did a great job. Have visited other Subaru dealers and have decided on Brilliance for my business.Thanks More
Positive Experience Good communication, informative, helpful, and respectful.. All questions were answered, the team worked with me. Staff answered my auto questions afte Good communication, informative, helpful, and respectful.. All questions were answered, the team worked with me. Staff answered my auto questions after my putchase. I received a lovely gift package from Subaru!! What a sweet surprise!! More
Outback Purchase Brilliance had some beautiful certified Outbacks. We went to other dealerships to try Fords, etc. but nothing compared. Ashley was my first contact Brilliance had some beautiful certified Outbacks. We went to other dealerships to try Fords, etc. but nothing compared. Ashley was my first contact and she was great. I was contacted by other internet sales people at other dealerships and they were over the top pushy. Ashley was easy going and very helpful when I talked about what my requirements were for my dog crates, etc. She is an important asset to your dealership! She referred me over to Jay who made everything go thru quickly and we have a great 2016 Outback that is in perfect condition. Both Ashley and Jay made my buying experience enjoyable. More
Timely manner Adam helped me. He listened to what I had to say. Got me in a loaner and was out the door within 10 minutes. I was just surprised that they didn’t run Adam helped me. He listened to what I had to say. Got me in a loaner and was out the door within 10 minutes. I was just surprised that they didn’t run my car through the free car wash. More
Lots of inventory to choose from! Phil is the man to see. Took time to let us try many different models. Made sure we got exactly what we wanted. Truly a decent salesman. Phil is the man to see. Took time to let us try many different models. Made sure we got exactly what we wanted. Truly a decent salesman. More
Great service Once again Brilliance did a wonderful job on my car. Took it in for service and the staff is as friendly as ever. Overall I'm satisfied with the work Once again Brilliance did a wonderful job on my car. Took it in for service and the staff is as friendly as ever. Overall I'm satisfied with the work that they do. Thank you Brilliance! More
2018 Subaru Crosstrek Happy with overall services and outcome of purchase experience. Love my 2018 Subaru Crosstrek. Car travels are now new and greatly improved. Thanks Happy with overall services and outcome of purchase experience. Love my 2018 Subaru Crosstrek. Car travels are now new and greatly improved. Thanks again to the Brilliance Subaru team. More
Satisfaction The staff is excellent. There are no pressure tactics used, and I left that I got a great deal. In particular, Nate in Finance, and Kevin in Sales...a The staff is excellent. There are no pressure tactics used, and I left that I got a great deal. In particular, Nate in Finance, and Kevin in Sales...also Ashley in Online services deserve mentioning. More