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Brilliance Subaru

Elgin, IL

4.9
435 Reviews
Brilliance Subaru, located at 1500 N Randall Rd in Elgin, IL, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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1500 N. Randall Rd

Elgin, IL

60123

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Showing 435 reviews

September 07, 2018

Best Subaru dealer in town We came to this dealer just to look, Ed found us and helped us find a really nice, low mileage outback that was fully loaded. The dealer was extremely More

by Thomaswrx14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Troike
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2018

Fantastic Service As always Jim De Luga and Donna King also total professionals. They know what customer service is all about. Thank you Donna and Jim De Luga More

by Rbvp13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim DaLuga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna King
August 30, 2018

Calm and collected A pleasant experience, no pressure Donna King was just the right personality to guide us through all the necessary hoops with a minimum of stress More

by Tom390
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim DaLuga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Troike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna King
August 23, 2018

Sales Review Dan was very professional and knew the product well so all our questions were answered. Made buying experience a pleasure and fun. Handled all of our More

by carol girl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Mennella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Pagnotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2018

The way car buying should be! I visited a few other Subaru dealerships before Brilliance Subaru. I could not wait to get out of the other dealerships! Phil respected my time and More

by Car Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Galek
August 04, 2018

Great Experience Our experience with Dan in sales was great Low pressure ,honest, quick and friendly. Nate in Finance was also informative and helpful. Negotiation on More

by meschro
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Pagnotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Galek
August 04, 2018

Great experience . Would come back in the future. I have no complaints. Clean facility as well. I had a great time purchasing my new vehicle. More

by Shark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donna King
July 25, 2018

Good price, good experience Good price, good experience, salesman made me comfortable. I like the car very much. The salesman and financial guy were very nice to my wife and i More

by Zephie
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Pagnotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2018

Easy and quick The whole process was easy and quick. This was not the case with the other Subaru dealership in the area that I visited. The staff was friendly and wo More

by Log13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2018

Clean and efficent A through review was done of my car beyond the service I had made my appointment for and was presented to me in a clear and friendly manor. While I di More

by Chris K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Mennella
5.0
This rating includes all reviews, with more weight given to recent reviews.
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