Brilliance Subaru
Elgin, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Best Subaru dealer in town We came to this dealer just to look, Ed found us and helped us find a really nice, low mileage outback that was fully loaded. The dealer was extremely We came to this dealer just to look, Ed found us and helped us find a really nice, low mileage outback that was fully loaded. The dealer was extremely friendly and helpful. I’d recommend ed and brilliance to anyone. Service, sales, and parts. All top notch in the Subaru world! More
Fantastic Service As always Jim De Luga and Donna King also total professionals. They know what customer service is all about. Thank you Donna and Jim De Luga As always Jim De Luga and Donna King also total professionals. They know what customer service is all about. Thank you Donna and Jim De Luga More
Calm and collected A pleasant experience, no pressure Donna King was just the right personality to guide us through all the necessary hoops with a minimum of stress A pleasant experience, no pressure Donna King was just the right personality to guide us through all the necessary hoops with a minimum of stress More
Sales Review Dan was very professional and knew the product well so all our questions were answered. Made buying experience a pleasure and fun. Handled all of our Dan was very professional and knew the product well so all our questions were answered. Made buying experience a pleasure and fun. Handled all of our requests quickly and in detail. More
The way car buying should be! I visited a few other Subaru dealerships before Brilliance Subaru. I could not wait to get out of the other dealerships! Phil respected my time and I visited a few other Subaru dealerships before Brilliance Subaru. I could not wait to get out of the other dealerships! Phil respected my time and (relative) intelligence. I told him what I wanted, and he gave me a realistic price. Not the lowest price, but realistic enough that we concluded our purchase almost immediately. The other dealerships seem to think that maximizing "face time" (read: waste my time), informal "quotes" (that fail to list specified options) and other tired old tactics still work today. If you want to be treated with respect, and deal with professionals, you really should visit Brilliance Subaru. By the way, my first experience with the Service Department was also terrific! More
Great Experience Our experience with Dan in sales was great Low pressure ,honest, quick and friendly. Nate in Finance was also informative and helpful. Negotiation on Our experience with Dan in sales was great Low pressure ,honest, quick and friendly. Nate in Finance was also informative and helpful. Negotiation on price was fair and did not go back and forth like others in the past.. More
Great experience . Would come back in the future. I have no complaints. Clean facility as well. I had a great time purchasing my new vehicle. . Would come back in the future. I have no complaints. Clean facility as well. I had a great time purchasing my new vehicle. More
Good price, good experience Good price, good experience, salesman made me comfortable. I like the car very much. The salesman and financial guy were very nice to my wife and i Good price, good experience, salesman made me comfortable. I like the car very much. The salesman and financial guy were very nice to my wife and i More
Easy and quick The whole process was easy and quick. This was not the case with the other Subaru dealership in the area that I visited. The staff was friendly and wo The whole process was easy and quick. This was not the case with the other Subaru dealership in the area that I visited. The staff was friendly and worked with my budget to get me the car I wanted at a price that was reasonable. More
Clean and efficent A through review was done of my car beyond the service I had made my appointment for and was presented to me in a clear and friendly manor. While I di A through review was done of my car beyond the service I had made my appointment for and was presented to me in a clear and friendly manor. While I did not choose to do any of the additional recommended repairs at this time I am glad I learned what else needed to be done and in what priority. More