Brilliance Subaru
Elgin, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great Experience Our experience with Dan in sales was great Low pressure ,honest, quick and friendly. Nate in Finance was also informative and helpful. Negotiation on Our experience with Dan in sales was great Low pressure ,honest, quick and friendly. Nate in Finance was also informative and helpful. Negotiation on price was fair and did not go back and forth like others in the past.. More
Good price, good experience Good price, good experience, salesman made me comfortable. I like the car very much. The salesman and financial guy were very nice to my wife and i Good price, good experience, salesman made me comfortable. I like the car very much. The salesman and financial guy were very nice to my wife and i More
Easy and quick The whole process was easy and quick. This was not the case with the other Subaru dealership in the area that I visited. The staff was friendly and wo The whole process was easy and quick. This was not the case with the other Subaru dealership in the area that I visited. The staff was friendly and worked with my budget to get me the car I wanted at a price that was reasonable. More
Clean and efficent A through review was done of my car beyond the service I had made my appointment for and was presented to me in a clear and friendly manor. While I di A through review was done of my car beyond the service I had made my appointment for and was presented to me in a clear and friendly manor. While I did not choose to do any of the additional recommended repairs at this time I am glad I learned what else needed to be done and in what priority. More
Purchased new car Made process easy and comfortable no surprises would recommend friendly knowledgeable; complete explanation: satisfaction of vehicle: comfort knowing Made process easy and comfortable no surprises would recommend friendly knowledgeable; complete explanation: satisfaction of vehicle: comfort knowing future questions will be answered timely and to satisfaction More
I would definately buy from Brilliance again! This is my second time purchasing from Brilliance. The price they gave me on the new car was awesome. They also honored my Guaranteed Trade In amoun This is my second time purchasing from Brilliance. The price they gave me on the new car was awesome. They also honored my Guaranteed Trade In amount from Subaru on my old vehicle. Dan Pagnotta and team were honest, helpful, and very informative. They did a great job of making my buying experience very positive. I will buy from these folks again! More
Brilliance Subaru Service dept. and Rich D. answered some questions I had and did a great job. Have visited other Subaru dealers and have decided on Brilliance for m Service dept. and Rich D. answered some questions I had and did a great job. Have visited other Subaru dealers and have decided on Brilliance for my business.Thanks More
Positive Experience Good communication, informative, helpful, and respectful.. All questions were answered, the team worked with me. Staff answered my auto questions afte Good communication, informative, helpful, and respectful.. All questions were answered, the team worked with me. Staff answered my auto questions after my putchase. I received a lovely gift package from Subaru!! What a sweet surprise!! More
Outback Purchase Brilliance had some beautiful certified Outbacks. We went to other dealerships to try Fords, etc. but nothing compared. Ashley was my first contact Brilliance had some beautiful certified Outbacks. We went to other dealerships to try Fords, etc. but nothing compared. Ashley was my first contact and she was great. I was contacted by other internet sales people at other dealerships and they were over the top pushy. Ashley was easy going and very helpful when I talked about what my requirements were for my dog crates, etc. She is an important asset to your dealership! She referred me over to Jay who made everything go thru quickly and we have a great 2016 Outback that is in perfect condition. Both Ashley and Jay made my buying experience enjoyable. More
Timely manner Adam helped me. He listened to what I had to say. Got me in a loaner and was out the door within 10 minutes. I was just surprised that they didn’t run Adam helped me. He listened to what I had to say. Got me in a loaner and was out the door within 10 minutes. I was just surprised that they didn’t run my car through the free car wash. More