Brilliance Subaru

Purchase of New Subaru outback Ed Troike is a really exceptional car salesman. He is very pleasant and very knowledgeable about the Subaru outback. I have bought several cars over Ed Troike is a really exceptional car salesman. He is very pleasant and very knowledgeable about the Subaru outback. I have bought several cars over the years including top of the line mercedes and I have not encountered a more thorough salesperson like Mr Ed Troike. I will definitely buy my next subaru from him and I will recommend any of my colleagues looking to buy a subaru to him. Ed made my purchase a really pleasant experience. More

hour and a half oil change Had an appointment for 10:45 oil change..got there at 10:30 left at 12:00.. just an oil change nothing more. No respect for other peoples time. Had an appointment for 10:45 oil change..got there at 10:30 left at 12:00.. just an oil change nothing more. No respect for other peoples time. More

Excellent new car purchase experience The overall experience was excellent-the staff are very professional & results oriented-we recently moved from the Chicago area & were very satisfied The overall experience was excellent-the staff are very professional & results oriented-we recently moved from the Chicago area & were very satisfied with Rob Pandora Evanston Subaru-It looks like Brilliance Subaru will provide the same excellent level of satisfaction as Evanston More

A Dealership With A Personal Touch Donna King made the purchase of my vehicle seamless. She explained the vehicle's components with ease. I highly recommend Donna King and this Dealers Donna King made the purchase of my vehicle seamless. She explained the vehicle's components with ease. I highly recommend Donna King and this Dealership. More

Best Subaru dealer in town We came to this dealer just to look, Ed found us and helped us find a really nice, low mileage outback that was fully loaded. The dealer was extremely We came to this dealer just to look, Ed found us and helped us find a really nice, low mileage outback that was fully loaded. The dealer was extremely friendly and helpful. I’d recommend ed and brilliance to anyone. Service, sales, and parts. All top notch in the Subaru world! More

Fantastic Service As always Jim De Luga and Donna King also total professionals. They know what customer service is all about. Thank you Donna and Jim De Luga As always Jim De Luga and Donna King also total professionals. They know what customer service is all about. Thank you Donna and Jim De Luga More

Calm and collected A pleasant experience, no pressure Donna King was just the right personality to guide us through all the necessary hoops with a minimum of stress A pleasant experience, no pressure Donna King was just the right personality to guide us through all the necessary hoops with a minimum of stress More

Sales Review Dan was very professional and knew the product well so all our questions were answered. Made buying experience a pleasure and fun. Handled all of our Dan was very professional and knew the product well so all our questions were answered. Made buying experience a pleasure and fun. Handled all of our requests quickly and in detail. More

The way car buying should be! I visited a few other Subaru dealerships before Brilliance Subaru. I could not wait to get out of the other dealerships! Phil respected my time and I visited a few other Subaru dealerships before Brilliance Subaru. I could not wait to get out of the other dealerships! Phil respected my time and (relative) intelligence. I told him what I wanted, and he gave me a realistic price. Not the lowest price, but realistic enough that we concluded our purchase almost immediately. The other dealerships seem to think that maximizing "face time" (read: waste my time), informal "quotes" (that fail to list specified options) and other tired old tactics still work today. If you want to be treated with respect, and deal with professionals, you really should visit Brilliance Subaru. By the way, my first experience with the Service Department was also terrific! More

Great experience . Would come back in the future. I have no complaints. Clean facility as well. I had a great time purchasing my new vehicle. . Would come back in the future. I have no complaints. Clean facility as well. I had a great time purchasing my new vehicle. More