
Brilliance Subaru
Elgin, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 451 reviews
Good, caring response during a routine maintenance transacti Kim was on top of the appointment, from arrival to exit. Though this was a routine maintenance appointment, she remembered me from last time, asked p Kim was on top of the appointment, from arrival to exit. Though this was a routine maintenance appointment, she remembered me from last time, asked probing questions, reminded me of things to come as my car accumulated more miles (major service at 60K miles, etc.), and explained findings during the inspection. More
Excellent Service The service department is always phenomenal! They do expert work, are personal and engaging in addition. I have moved away from the area and still go The service department is always phenomenal! They do expert work, are personal and engaging in addition. I have moved away from the area and still go back to this dealership because I trust them. More
Friendly, Fast, Fantastic People!I love the service Friendly, Fast, Fantastic People! I love the service department! I practically live in my car. I am an outside sales person and my car is an importa Friendly, Fast, Fantastic People! I love the service department! I practically live in my car. I am an outside sales person and my car is an important tool to get my job done. I never have to worry about my car I know I am covered with the team at Brilliance Subaru! Thank you for you support! Mike Kilanski More
I had a great Experience at the dealership top Notch cars are clean the show room very clean sales people friendly all the way to the top are clean the show room very clean sales people friendly all the way to the top More
Fair pricing, positive good customer service Dan was easy to work with and straight forward in his communication with us. He made our car buying experience pleasant and positive. We would recomme Dan was easy to work with and straight forward in his communication with us. He made our car buying experience pleasant and positive. We would recommend this dealership. More
Great Service Department. The service department at Brilliance Subaru is better than any I've ever worked with. I won't take our Subarus anywhere else. Truly exceptional! The service department at Brilliance Subaru is better than any I've ever worked with. I won't take our Subarus anywhere else. Truly exceptional! More
Oil change, air filter change. Prompt, courteous and clean waiting area. Always pleased with service. Always feel that the service associates aren't trying to 'upsell', or push so Prompt, courteous and clean waiting area. Always pleased with service. Always feel that the service associates aren't trying to 'upsell', or push something not needed. More
We have had 4 Subarus over 11 years and Brillances’s service department is by far the very best!! Rich Dencs and the entire team bring the ultimate in customer service. If you want honest, caring, knowl service department is by far the very best!! Rich Dencs and the entire team bring the ultimate in customer service. If you want honest, caring, knowledgeable and reliable service-Brilliance is it!! More
Great experience with my daughters first new car purchase! Great buying experience and great people! Everyone from management, sales, finance and service are extremely helpful, friendly and have gone beyond a Great buying experience and great people! Everyone from management, sales, finance and service are extremely helpful, friendly and have gone beyond all expectations to make sure we were more than satisfied with our purchase! Thanks so much for all incredible service you provide! Love the technology used to provide complimentary vehicle inspections with each service visit! Great customer service! You have a top notch crew and it's obvious everyone truely is compassionate about what they do! More
Fast, efficient service; friendly and attentive staff It's always a pleasure to visit this dealership. They're thorough in their explanations, friendly, professional and attentive. I will continue to hav It's always a pleasure to visit this dealership. They're thorough in their explanations, friendly, professional and attentive. I will continue to have them service my car. More