Brilliance Subaru

Pleasant visit Staff were all very nice and accommodating; waiting area was large & clean; coffee, free WiFi and plenty of electrical outlets were bonuses:kept me up Staff were all very nice and accommodating; waiting area was large & clean; coffee, free WiFi and plenty of electrical outlets were bonuses:kept me updated on progress thoughout the morning More

Accent Loaner As always it's a pleasure doing business with you. Derek does a really good job taking care of me. He's always pleasant and professional. As always it's a pleasure doing business with you. Derek does a really good job taking care of me. He's always pleasant and professional. More

Won't go anywhere else! I had such a fun experience buying my first vehicle at Brilliance Subaru! I leased several Nissan vehicles in the past and based on the level of care, I had such a fun experience buying my first vehicle at Brilliance Subaru! I leased several Nissan vehicles in the past and based on the level of care, service, and expertise I received, I will only buy from this dealership moving forward. Ed Troike, especially, was a treat to work with. Not only did he know the in's and out's of the 2019 Forester, but he also catered to my vehicle "must haves" and spent an ample amount of time going over every inch of the vehicle until I was comfortable leaving the lot. His test driving "track" was a blast, as well! Thank you, Subaru, for making my first ever vehicle purchase an easy going experience, and thank you especially to Ed for going above and beyond to help this dream come true! More

Good, easy and painless experience W e purchased our new Subaru on line , which was a great experience.. When we arrived at the showroom to see our car, Dan Pagnotta met us to show us W e purchased our new Subaru on line , which was a great experience.. When we arrived at the showroom to see our car, Dan Pagnotta met us to show us the car and give us a test drive.. He explained all the features and explained the price of the car. Jeremy Cybulski , the Finance Manager,explained the finance end of it, very clearly and we were in and out with all our questions answered and we felt good about our new purchase.. More

2016 Subaru Forester The salesman was very friendly and professional all during the sales process , would definitely recommend Ed Troike as a sales consultant if you are The salesman was very friendly and professional all during the sales process , would definitely recommend Ed Troike as a sales consultant if you are shopping Brilliance Subaru in Elgin for your next Subaru. More

Great Experience Rick and the team worked to make sure that my wife and I received the vehicles we desired and the price we were looking for. Rick and the team worked to make sure that my wife and I received the vehicles we desired and the price we were looking for. More

Brilliance Subaru is Brilliant I bought a Subaru Outback. I was 💯 satisfied with my purchase and experience. Employees are very friendly, enthusiastic and they are very helpful to I bought a Subaru Outback. I was 💯 satisfied with my purchase and experience. Employees are very friendly, enthusiastic and they are very helpful to find your dream car. They can negotiate prices with you. Although they didn’t have enough staff, they will help you to minimize your waiting time. Thank you Brilliant Subaru If i need to buy a car Brilliant Subaru will be the first place I will stop by. I will highly recommend this dealer whoever’s wants to buy a car. You will leave the place with happy face 🙃 More

Subaru Legacy purchase I love my new car. Everyone was very nice, friendly and knowledgeable. I would have liked a larger selection of colors. Bus all in all it was a goo I love my new car. Everyone was very nice, friendly and knowledgeable. I would have liked a larger selection of colors. Bus all in all it was a good experience. More

Was in for a recall notice Always have had friendly and great service from Brilliance Subaru. The service is always timely and they only work on what is required, no up sales. Always have had friendly and great service from Brilliance Subaru. The service is always timely and they only work on what is required, no up sales. More

Great Dealership We purchased our 2019 Ascent Limited here at Brilliance after having a rough day at a different dealership, that was playing games with us. Brilliance We purchased our 2019 Ascent Limited here at Brilliance after having a rough day at a different dealership, that was playing games with us. Brilliance Subaru treated us right and helped us out. We got the car we wanted, at the price we wanted, along with the trade-in amount that we wanted. It was a bad day, that ended great. Thank you! The experience was great, we sat down, did some talking, got right to the point, no games. This is an honest dealership. They check out your trade-in and show you what its worth on their computer and its condition. Very open.. and that's the best part. We've had our Subaru Ascent for 2 months and it is hands down the best car we have ever owned. I can't remember 1 of the names of the people that helped us.. he had a fake spill cup on his desk. Nice guy. More