Brilliance Subaru
Elgin, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Came in for a simple oil change and tire rotation. Employees are amicable and most importantly the car was delivered washed and timely. Employees are amicable and most importantly the car was delivered washed and timely. More
I recently had an outstanding experience at Brilliance Subaru and felt compelled to share it. From the moment I walked in, it was clear that this dealership operates with professionalism and a commitment Subaru and felt compelled to share it. From the moment I walked in, it was clear that this dealership operates with professionalism and a commitment to client satisfaction. Ed, the sales associate, was exceptional. He was genuine, friendly, and incredibly detailed throughout the process. Ed communicated clearly and set realistic expectations, particularly regarding delivery time, which made the entire process stress-free. His transparency and personable approach made me feel confident in my decision. Dan in the finance department was equally impressive. He took the time to explain everything in detail, ensuring I understood all aspects of the financing. Working with him was a breeze—he was thorough and pleasant, making what can sometimes be a daunting process feel seamless. Jim, the general manager, clearly runs a tight ship and has much to be proud of. The entire team worked together to provide an experience that exceeded my expectations. I highly recommend Brilliance Subaru to anyone looking for a dealership that truly goes above and beyond for its customers! More
Good experience. They listened to my concerns and addressed the problems with video and photo evidence. They listened to my concerns and addressed the problems with video and photo evidence. More
Great team of people - low pressure sales! Always willing to help us find the right vehicle. Always willing to help us find the right vehicle. More
I’ve driven Subarus for nearly 25 years, so I knew my next car would be another one. This was the best car shopping and purchasing experience I’ve ever had! Phil in sales was so accommodating with test next car would be another one. This was the best car shopping and purchasing experience I’ve ever had! Phil in sales was so accommodating with test driving, no pressure, and fun. Jeremy in financing made everything clear and concise, answering all my questions. Everyone at Brilliance has been so friendly and helpful. I’m recommending Brilliance Subaru to all my friends. More
It was a great experience at Brillance Subaru throughout the deal. From test driving, getting knowledge of the product, picking the trim and options I wanted, negotiating a fair deal for the Subaru and my t the deal. From test driving, getting knowledge of the product, picking the trim and options I wanted, negotiating a fair deal for the Subaru and my trade in. I definitely recommend them. This is our fourth new Subaru we've purchased in the last year and a half. We're all in on a great product from appeal, quality, technology, function and reliability. More
Everyone we met at the dealership was exceptional! From Katy who responded to my email to Justin Gesswein, who found the perfect Outback for us to Jeremy Cybulski in finance our experience was five st From Katy who responded to my email to Justin Gesswein, who found the perfect Outback for us to Jeremy Cybulski in finance our experience was five star! This is a dealership that treated us with such professionalism and even had some fun and laughs with Justin. If your looking for a new or used vehicle, this is the only dealership you need to go to. Great job Brilliance Subaru! More
Service experiences here are always pleasant, friendly, efficient and accurate! Thank you again!! Everything is explained thoroughly!! efficient and accurate! Thank you again!! Everything is explained thoroughly!! More
Very professional, friendly dealership. We were taken on time and when the car was ready the service tech explained what was done on the vehicle and the cost of the services. We were taken on time and when the car was ready the service tech explained what was done on the vehicle and the cost of the services. More