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Brilliance Subaru
Elgin, IL
468 Reviews
Brilliance Subaru, located at 1500 N Randall Rd in Elgin, IL, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 468 reviews
August 19, 2025
My wife Darlene and myself had a very friendly and helpful experience with the salesman we dealt with. Ed Troike spent the time to get to know us, and our circumstances. Eventually he found us the car helpful experience with the salesman we dealt with. Ed Troike spent the time to get to know us, and our circumstances. Eventually he found us the car that filled our needs and budget! More
by tonypratt2940
August 09, 2025
Great Service experience, I was in and out with in 30 minutes. Simple and quick! minutes. Simple and quick! More
by mrmusich
Employees Worked With
August 04, 2025
WAS VERY HAPPY WITH MY SERVICE KEPT ME INFORMED ON WHAT WAS BEING DONE AND IF I NEEDED ANY OTHER WORK TO BE DONE WAS BEING DONE AND IF I NEEDED ANY OTHER WORK TO BE DONE More
by BOSS420HOG
Employees Worked With
July 30, 2025
They are always the best. They provide excellent service and do what they say when they say it. They provide excellent service and do what they say when they say it. More
by scruffs_plates_3c
Employees Worked With
June 06, 2025
The staff in the service department are amazing. They explain everything in layman’s terms so you understand what is going on with your vehicle. They are all very knowledgeable, so you feel confide They explain everything in layman’s terms so you understand what is going on with your vehicle. They are all very knowledgeable, so you feel confident leaving your vehicle with them. They also seem genuinely happy to see you when you arrive, and in my case, they remember my name. Oh, and one of my favorite things (other than the staff) is that they wash my car every time they work on it. More
by barbara.j.hawk
May 12, 2025
Very pleasant staff and very thorough service check. A very good experience from start to finish A very good experience from start to finish More
by ireneplagge
Employees Worked With
April 24, 2025
They are always thorough. Everything is done right, I am quoted an accurate cost immediately and I can get my car serviced even if I didn't have an appointment Everything is done right, I am quoted an accurate cost immediately and I can get my car serviced even if I didn't have an appointment More
by raysue305
Employees Worked With
Marcus Walker-Sundar
April 23, 2025
Very exceptional service. . Emails kept me informed as to how the service was proceeding. Great business to deal with. . Emails kept me informed as to how the service was proceeding. Great business to deal with. More
by rakowcl
Employees Worked With
April 09, 2025
Clean, friendly, outstanding service. Employees are nice and answered all my questions about my car Employees are nice and answered all my questions about my car More
by hinzxthree
Employees Worked With
