Brilliance Subaru

They got me in and out within an hour. Very helpful staff and Kevin is very knowledgeable. and Kevin is very knowledgeable. More

Love the employees .. My tires were low on nitrogen. they do not have it. Had to leave after getting my car serviced for one hour and go somewhere to get nitrogen in my tires. I purchased the car from them. do not have it. Had to leave after getting my car serviced for one hour and go somewhere to get nitrogen in my tires. I purchased the car from them. Came with nitrogen in my tires. Why not have nitrogen since many cars are purchased there with the same problem. More

Everything as promised, didn’t upcharge me at all and even told me I didn’t need some services I thought I did. even told me I didn’t need some services I thought I did. More

First time at this service dept, excellent employees. I will continue to use this dealership. will continue to use this dealership. More

The woman that checked me in for service was extremely kind and knowledgeable. I work for Northwestern Medicine & she is the very employee they look for. Welcome the client, engage in conversation, make t kind and knowledgeable. I work for Northwestern Medicine & she is the very employee they look for. Welcome the client, engage in conversation, make them feel at ease…. I live a hour away so I always stay & your waiting area is very comfortable. More

We were very happy with buying our vehicle from Ed Troike at Brilliance Subaru of Elgin. He was knowledgeable, worked via e-mail and text with me, not pushy, answered our questions, and most importantly he at Brilliance Subaru of Elgin. He was knowledgeable, worked via e-mail and text with me, not pushy, answered our questions, and most importantly he respected our wishes for safety during the pandemic even with masking outside. More

Got new tires at a good price. Glad to find out I didn't need new brakes. Staff very friendly and accommodating. Seems to be an honest place. need new brakes. Staff very friendly and accommodating. Seems to be an honest place. More

I stopped in for a check engine light. I didn’t have an appointment but service department got me in and took care of the problem while I waited. Great customer service appointment but service department got me in and took care of the problem while I waited. Great customer service More

Derek is great, he's professional and personable. He explained everything in detail, and set realistic expectations. Clone that guy, he's on top of his game! :-) Thanks Derek! explained everything in detail, and set realistic expectations. Clone that guy, he's on top of his game! :-) Thanks Derek! More

This was our third family vehicle in the past year purchased at Brilliance Subaru through Richard Winchester. The process was easy fast and without a glitch! I found the pricing to be more than c purchased at Brilliance Subaru through Richard Winchester. The process was easy fast and without a glitch! I found the pricing to be more than competitive and even today during an auto shortage we received another outstanding deal. I would recommend Richard Winchester and Brilliance Subaru to anyone, do your homework and purchase with confidence. Just in our immediate family there are ten vehicles so with that being said, we’ll be back! Thank you Richard Winchester for your help, I love my new truck! More