Brilliance Subaru

Recently I purchased a new Crosstrek at Brilliance Subaru. My sales associate was Ed Troike. He was by far the best sales person I have ever worked with going back over 40 years. While waiting for the Subaru. My sales associate was Ed Troike. He was by far the best sales person I have ever worked with going back over 40 years. While waiting for the car to be made/shipped Ed kept me up to date via email and phone on a regular basis. Upon arrival he spent a great deal of time explaining vehicle operation. I picked the car up on a Friday, he called the following Monday to see how things were going, and also called a week after that to see if I has any questions. He also gave me his phone number for any future questions. Visit Brilliance and be sure to work with Ed Troike. Ed and Brilliance Subaru were the best dealership I have ever used. More

Great service. Very quick. No issues. Out of words to use for this survey so it shouldn’t be 15 Very quick. No issues. Out of words to use for this survey so it shouldn’t be 15 More

The service department was a dream to work with, they are professional and speedy at getting the work done to my car. I will recommend them to all my friends and colleagues. are professional and speedy at getting the work done to my car. I will recommend them to all my friends and colleagues. More

Great customer service, reliable. Always friendly and happy to.assist. Honest about prices and glad you came to visit Always friendly and happy to.assist. Honest about prices and glad you came to visit More

If you’re looking for a new or used car this is the dealership to go. Not only is it a clean and friendly dealership they also work closely with the community and in particular with Anderson animal she dealership to go. Not only is it a clean and friendly dealership they also work closely with the community and in particular with Anderson animal shelter. This shows their commitment to improving the lives of all. And of course, you’ll always be treated with respect and given a great deal! More

Had such a flawless transition into my new Crosstrek thanks to Brilliance Subaru! Ed Troike was absolutely fantastic to work with, not only by being up front with everything but also by explaining and thanks to Brilliance Subaru! Ed Troike was absolutely fantastic to work with, not only by being up front with everything but also by explaining and guiding me through my new vehicle with such incredible knowledge and ease, and really taking the pain out of buying a new car. I highly recommend Ed because not only does he know his stuff, he takes his time to explain everything and really considers your safety and well being while you are purchasing your new vehicle. Very important in this day and age. Thank you so much to Ed and Brilliance Subaru for making buying a car so easy! More

I received exceptional excellent service and treatment every single encounter with Brilliance. Never going anywhere else, and my next new car will be a Subaru from Brilliance. every single encounter with Brilliance. Never going anywhere else, and my next new car will be a Subaru from Brilliance. More

very professional--kept me up to date on everything. Explained the workings of the interior. Explained the workings of the interior. More

Our experience with Ed was great. He was thorough and down to earth throughout the entire process. A few other places we went to, we got that “sleazy” car salesman feeling from the re He was thorough and down to earth throughout the entire process. A few other places we went to, we got that “sleazy” car salesman feeling from the representatives we talk to but Ed never made us feel pressured in any way nor did he neglect to be transparent with us. If I have to buy a Subaru or lease again in the future I would go right back and look for Ed. More

Everybody was kind and courteous and has worked hard to make our purchase experience very comfortable. Even in this new era of buying a new vehicle where you look online and find out what is in bound to th make our purchase experience very comfortable. Even in this new era of buying a new vehicle where you look online and find out what is in bound to the dealership, and put a deposit on it to hold it, we had constant communication on the status of our purchase. The car arrived early the forecasted, but the held it until it was convenient for us to pick up. At the time of pick up, our salesman Richard, took the time to explain all the features that are car and the dealership have to offer, and that will be here to take care of any question or concerns we might have. So we feel like everything has been upfront and honest on our purchase of our Subaru, and liked the fact that we didn’t have to play any games during this process. Thank you Brilliance Subaru Connie & Dave Elgin IL More