Brilliance Subaru

I received exceptional excellent service and treatment every single encounter with Brilliance. Never going anywhere else, and my next new car will be a Subaru from Brilliance. every single encounter with Brilliance. Never going anywhere else, and my next new car will be a Subaru from Brilliance. More

very professional--kept me up to date on everything. Explained the workings of the interior. Explained the workings of the interior. More

Our experience with Ed was great. He was thorough and down to earth throughout the entire process. A few other places we went to, we got that “sleazy” car salesman feeling from the re He was thorough and down to earth throughout the entire process. A few other places we went to, we got that “sleazy” car salesman feeling from the representatives we talk to but Ed never made us feel pressured in any way nor did he neglect to be transparent with us. If I have to buy a Subaru or lease again in the future I would go right back and look for Ed. More

Everybody was kind and courteous and has worked hard to make our purchase experience very comfortable. Even in this new era of buying a new vehicle where you look online and find out what is in bound to th make our purchase experience very comfortable. Even in this new era of buying a new vehicle where you look online and find out what is in bound to the dealership, and put a deposit on it to hold it, we had constant communication on the status of our purchase. The car arrived early the forecasted, but the held it until it was convenient for us to pick up. At the time of pick up, our salesman Richard, took the time to explain all the features that are car and the dealership have to offer, and that will be here to take care of any question or concerns we might have. So we feel like everything has been upfront and honest on our purchase of our Subaru, and liked the fact that we didn’t have to play any games during this process. Thank you Brilliance Subaru Connie & Dave Elgin IL More

Kevin, Kim and the crew always provide gold satelight service, always with a smile. Thank you Chad Cassel (the man who started this wonderful adventure my saleman) If not for Chad I wouldn't be happy. Th service, always with a smile. Thank you Chad Cassel (the man who started this wonderful adventure my saleman) If not for Chad I wouldn't be happy. Thank you. More

Adam, Derrick, Kevin, and Lisa were all great in handling my service appointment. Exceptional service team at Brilliance! my service appointment. Exceptional service team at Brilliance! More

Best dealership I have dealt with . Very happy with sales and service staff . No complaints ! Very happy with sales and service staff . No complaints ! More

Brilliance Subaru is a step above other large auto dealerships, providing a minimal pressure sales experience. The service department is also a step above most service centers. dealerships, providing a minimal pressure sales experience. The service department is also a step above most service centers. More

Love the convience of keeping my Outback in top notch performance provided by the service dept checklist. It's such a feel good knowing that everything is running properly since I just crossed 100,000mi. performance provided by the service dept checklist. It's such a feel good knowing that everything is running properly since I just crossed 100,000mi. And, again yesterday, they thought it would be 90min for service changing out brake fluid etc ...I was out in 45min. Thank you! More

This is a dealership you can count on to always have your back. The staff is certain to make you and your automobile a priority and have you back on the road ASAP. Highly recommended! back. The staff is certain to make you and your automobile a priority and have you back on the road ASAP. Highly recommended! More