
Brilliance Subaru
Elgin, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Derek was exceptional at communicating what services I needed and how much it cost. He took time to answer my questions in a way that helped me understand what needed to be done urgently and what could needed and how much it cost. He took time to answer my questions in a way that helped me understand what needed to be done urgently and what could wait. I have an older Forester and want to hang on to it as long as I can because it is a manual and they are becoming difficult to find. My only complaint is the charge for reading the diagnostic scanner. I understand charging the fee if I didn't have any repairs done. However, I was charged the standard $89 fee and subsequently spent almost $2200 in repair work. So I think its not unreasonable to waive the charge if Brilliance is getting the service work More
Thr Dealership is the best i have visited fast , they communicate , friendly, clean plenty of good coffee i can't think of any way to improve it. communicate , friendly, clean plenty of good coffee i can't think of any way to improve it. More
The service writer was excellent. She kept me informed and summarized my vehicles service in a clear and concise manner. Her friendly and professional approach was great. Everyone els She kept me informed and summarized my vehicles service in a clear and concise manner. Her friendly and professional approach was great. Everyone else I encountered while waiting were genuinely friendly as well. More
I've had two fairly straightforward service visits that were both executed flawlessly. The Service Desk reps were both knowledgeable, friendly, and consultative. I moved out this way a year ago and need were both executed flawlessly. The Service Desk reps were both knowledgeable, friendly, and consultative. I moved out this way a year ago and needed a service center. I am very happy with my experience at Brilliance thus far and plan to return. More
Always friendly and professional. I called and they were able to schedule me the same day. I called and they were able to schedule me the same day. More
Pleasant staff, clean and comfortable waiting area, good tasting coffee and PUPPIES! I definitely recommend Brilliance Subaru! tasting coffee and PUPPIES! I definitely recommend Brilliance Subaru! More
Friendly, quick and thorough. Lisa kept me up to date on the services that were performed. Lisa kept me up to date on the services that were performed. More
The Service Department is always knowledgeable, friendly, and helpful. I trust them enough to service all of our cars. and helpful. I trust them enough to service all of our cars. More
The staff was very friendly and helpful. The salesman was very knowledgeable. Keith went over how everything in the car works. The salesman was very knowledgeable. Keith went over how everything in the car works. More