Brilliance Subaru

I drove extra distance to give Brilliance a try after another dealership botched a warranty job and instead fixing one oil leak, created three! Marcus had patience listening to my background story, and another dealership botched a warranty job and instead fixing one oil leak, created three! Marcus had patience listening to my background story, and followed through with my request for pictures of the repair and detailed explaination along the way. The text communication through their app, coffee, and ample workspace while you wait were all a nice bonus. The completed the warranty work with no charge, saved a Subaru customer, and earned my future business. T Thank you Brilliance! More

Easy to schedule. Car check in proceeded in timely manner. Service kept me informed of progress via text. Service completed as scheduled. Service manager reviewed serv Car check in proceeded in timely manner. Service kept me informed of progress via text. Service completed as scheduled. Service manager reviewed service after finished. More

I had the best experience yet bringing my car in for an oil change. They anticipated my need and quoted me for tire replacements as well. Great job everyone! oil change. They anticipated my need and quoted me for tire replacements as well. Great job everyone! More

Seldom anyone to greet a person as they walk in the door. A greeter is a first impression. A greeter is a first impression. More

When I first called and said I had a serious problem, Adam immediately scheduled me. When I got there, after a brief wait, the vehicle diagonal service was done. That was fully explained to me and I wa Adam immediately scheduled me. When I got there, after a brief wait, the vehicle diagonal service was done. That was fully explained to me and I was even shown a shot video of the damaged done. The part was not immediately available but was put on order and I was told the part would arrive by Friday (3 days) and the work would be done immediately. I was given a loaner which I very much appreciated especially seen I didn't have to have some pick me up and I wouldn't be without a vehicle. I happened to see my sales guy, Ed in the waiting room while the techs were determining the problem. We had a pleasant chat with Ed saying how great the service guys and gals were. I now can agree. Everyone was friendly, professional and willing to explain things to me. I believe the quality of the work is very good but I won't know unti I've driven the car a while. Hated to have to have the work done, but couldn't have asked for better service. Thanks to all of you. More

I appreciate the efficient service, the team is friendly, and the facility is clean. I like the visual-focused printouts. and the facility is clean. I like the visual-focused printouts. More

Everyone there is so nice and professional! It's very clean, and they offer free bottles of water! It's very clean, and they offer free bottles of water! More

I would highly recommend Brilliance Subaru. Friendly and professional staff. Keith and Dan were easy to work with and explained everything thoroughly. Friendly and professional staff. Keith and Dan were easy to work with and explained everything thoroughly. More

Team was great and kept me up to date on progress throughout the progress and any maintenance required. throughout the progress and any maintenance required. More

Pricing, friendly and professional staff. We were very pleased with our experience. I would highly recommend Brilliance Subaru to those looking for a new or well cared for used vehicle. We were very pleased with our experience. I would highly recommend Brilliance Subaru to those looking for a new or well cared for used vehicle. More