
Brilliance Subaru
Elgin, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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They are always thorough. Everything is done right, I am quoted an accurate cost immediately and I can get my car serviced even if I didn't have an appointment Everything is done right, I am quoted an accurate cost immediately and I can get my car serviced even if I didn't have an appointment More
Very exceptional service. . Emails kept me informed as to how the service was proceeding. Great business to deal with. . Emails kept me informed as to how the service was proceeding. Great business to deal with. More
Clean, friendly, outstanding service. Employees are nice and answered all my questions about my car Employees are nice and answered all my questions about my car More
Derek was exceptional at communicating what services I needed and how much it cost. He took time to answer my questions in a way that helped me understand what needed to be done urgently and what could needed and how much it cost. He took time to answer my questions in a way that helped me understand what needed to be done urgently and what could wait. I have an older Forester and want to hang on to it as long as I can because it is a manual and they are becoming difficult to find. My only complaint is the charge for reading the diagnostic scanner. I understand charging the fee if I didn't have any repairs done. However, I was charged the standard $89 fee and subsequently spent almost $2200 in repair work. So I think its not unreasonable to waive the charge if Brilliance is getting the service work More
Thr Dealership is the best i have visited fast , they communicate , friendly, clean plenty of good coffee i can't think of any way to improve it. communicate , friendly, clean plenty of good coffee i can't think of any way to improve it. More
I've had two fairly straightforward service visits that were both executed flawlessly. The Service Desk reps were both knowledgeable, friendly, and consultative. I moved out this way a year ago and need were both executed flawlessly. The Service Desk reps were both knowledgeable, friendly, and consultative. I moved out this way a year ago and needed a service center. I am very happy with my experience at Brilliance thus far and plan to return. More
The service writer was excellent. She kept me informed and summarized my vehicles service in a clear and concise manner. Her friendly and professional approach was great. Everyone els She kept me informed and summarized my vehicles service in a clear and concise manner. Her friendly and professional approach was great. Everyone else I encountered while waiting were genuinely friendly as well. More
Always friendly and professional. I called and they were able to schedule me the same day. I called and they were able to schedule me the same day. More
Pleasant staff, clean and comfortable waiting area, good tasting coffee and PUPPIES! I definitely recommend Brilliance Subaru! tasting coffee and PUPPIES! I definitely recommend Brilliance Subaru! More