Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Brilliance Honda of Crystal Lake
Crystal Lake, IL
1,342 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive.
If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from.
Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs.
We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,342 reviews
May 05, 2018
Great experience with Leslie I purchased a CRV, 2017 Certify. The customer service is great, everything was smooth and very pleased. Great prices. I will recommend to any one who I purchased a CRV, 2017 Certify. The customer service is great, everything was smooth and very pleased. Great prices. I will recommend to any one who wants to traid in. More
by Ara2017
Employees Worked With
Leslie Wood
May 04, 2018
3rd car and will come back again I’ve purchased 2 cars and co-signed for another at Brilliance. I’ve also did request for quotes from 4 local dealerships and Brilliance always gives m I’ve purchased 2 cars and co-signed for another at Brilliance. I’ve also did request for quotes from 4 local dealerships and Brilliance always gives me the best price. More
by americanuck
Employees Worked With
Cindy Laudermilk
May 04, 2018
My second car at Brilliance and I would go back again. Mike Houston was very helpful, friendly and not at all pushy. I really liked him. The person who took our check in the office could have been a lit Mike Houston was very helpful, friendly and not at all pushy. I really liked him. The person who took our check in the office could have been a little friendlier. More
by noname
Employees Worked With
Michael Houston
April 19, 2018
ALWAYS A GREAT EXPERIENCE AT BRILLIANCE HONDA MIKE HUSTON AS BEEN MY SALESMAN AND FRIEND FOR MANY YEARS. YOU ARE VERY LUCKY TO HAVE A PERSON LIKE MIKE WORKING FOR YOU I HOPE HE NEVER LEAVES YOU.. MIKE HUSTON AS BEEN MY SALESMAN AND FRIEND FOR MANY YEARS. YOU ARE VERY LUCKY TO HAVE A PERSON LIKE MIKE WORKING FOR YOU I HOPE HE NEVER LEAVES YOU.. More
by DENNIS 1946
Employees Worked With
MR. CHOE WAS GREAT TOO.
April 19, 2018
2017 Civic This is the second car in 2 years that we have purchased from brilliance honda and from Vince. The first time around was such a good experience we kne This is the second car in 2 years that we have purchased from brilliance honda and from Vince. The first time around was such a good experience we knew we had to go back. Absolutely recommend this dealership to everyone...and of course ask for Vince! More
by Goldengirl123
Employees Worked With
Vince and Megan
April 15, 2018
Used car purchase Cindy was very patient in answering my questions even after a week of calling. Jim was great did not rush the process .. very enjoyable experience Cindy was very patient in answering my questions even after a week of calling. Jim was great did not rush the process .. very enjoyable experience More
by L Carson
Employees Worked With
Megan Lauren
April 14, 2018
GreatExperience No pressure combined with friendliness and helpfulness. Car buying is usually so frustrating, but Brilliance actually made it a pleasant experience. No pressure combined with friendliness and helpfulness. Car buying is usually so frustrating, but Brilliance actually made it a pleasant experience. Would definitely recommend them. More
by Donna
Employees Worked With
Mario Pac, Lauri Cavin, Megan Deters, Darrell Herbert
April 12, 2018
Don did an amazing job!! Don took the time to listen to my needs and didnt try to oversell me something I didnt need. he is very professional and kind, I will come back to buy Don took the time to listen to my needs and didnt try to oversell me something I didnt need. he is very professional and kind, I will come back to buy my next car here because of him! More
by veryhappylady
Employees Worked With
Don Bailey
April 11, 2018
Freindly Sales Team Our salesman was not pushy and did not try to sell us something we did not want. They kept their word on the items they said they would take care of. Our salesman was not pushy and did not try to sell us something we did not want. They kept their word on the items they said they would take care of. More
by spolit1
Employees Worked With
Mike Houston
April 05, 2018
Great experience I've done business with Mike Houston for years now and wouldn't think of going to anyone else. Best products and best salesman -- what's not to like? I've done business with Mike Houston for years now and wouldn't think of going to anyone else. Best products and best salesman -- what's not to like? More
by ChetD
Employees Worked With
Mike Houston, Darrell
