
Brilliance Honda of Crystal Lake
Crystal Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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BrillianceHonda did an excellent job of taking care of BrillianceHonda did an excellent job of taking care of our automobile needs again. Very professional staff, clean reception area, nice comfortable BrillianceHonda did an excellent job of taking care of our automobile needs again. Very professional staff, clean reception area, nice comfortable service waiting room with 2 TVs More
The showroom is clean and bright. The company appears to be following CDC guidelines in regards to COVID-19. Jeff was exceptionally friendly and very helpful!! be following CDC guidelines in regards to COVID-19. Jeff was exceptionally friendly and very helpful!! More
This is my 4 th CRV from this dealership , friendly people, Rob didn’t push you and he gives you the time to look and make up your mind, he knows the answer to my questions. I feel great about my pu people, Rob didn’t push you and he gives you the time to look and make up your mind, he knows the answer to my questions. I feel great about my purchase. When all was decided, Dan Schmidt then took me thru the financing part of it . He explained everything so well . More
The best service I’ve EVER had at a dealership by far. Matt went out of his way to help me out and put me in the perfect car. Definitely recommend this dealership to EVERYONE. Matt went out of his way to help me out and put me in the perfect car. Definitely recommend this dealership to EVERYONE. More
Rob Calhoun was excellent to work with, he was very easy and no pressure. The entire sales experience was good. The finance experience was also excellent. and no pressure. The entire sales experience was good. The finance experience was also excellent. More
Best experience ever! Very helpful with my questions-extremely pleasant service people-5 stars😃-i highly recommend brilliance Honda-they showed genuine care -great job questions-extremely pleasant service people-5 stars😃-i highly recommend brilliance Honda-they showed genuine care -great job More
Everyone from sales to service at Brilliance is competent, friendly and helpful. Especially appreciated the concern and detail provided by the service manager during our recent visit. competent, friendly and helpful. Especially appreciated the concern and detail provided by the service manager during our recent visit. More
Everyone was very friendly and helpful. I had an appointment with Don but when we could not find him right away (helping another customer), a few people kept looking for him and reassuring us he was appointment with Don but when we could not find him right away (helping another customer), a few people kept looking for him and reassuring us he was around somewhere. More
Great service and it was a pleasure to work with Don Bailey. Helped find something in our price range and overall a great experience. Thank you. Bailey. Helped find something in our price range and overall a great experience. Thank you. More
AJ was very knowledgeable and made buying a new car very easy. He gathered information on the Honda CRV & CRV Hybrid to help me make my decision. easy. He gathered information on the Honda CRV & CRV Hybrid to help me make my decision. More