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Brilliance Honda of Crystal Lake

Crystal Lake, IL

4.8
1,402 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive. If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from. Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs. We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400
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680 W Terra Cotta Ave

Crystal Lake, IL

60014

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Showing 1,402 reviews

October 01, 2020

BrillianceHonda did an excellent job of taking care of BrillianceHonda did an excellent job of taking care of our automobile needs again. Very professional staff, clean reception area, nice comfortable More

by M
Customer Service
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Price
Recommend Dealer
Yes
Employees Worked With
Matt Rollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2020

The showroom is clean and bright. The company appears to be following CDC guidelines in regards to COVID-19. Jeff was exceptionally friendly and very helpful!! More

by tsperle
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Recommend Dealer
Yes
Employees Worked With
Jeff
September 25, 2020

This is my 4 th CRV from this dealership , friendly people, Rob didn’t push you and he gives you the time to look and make up your mind, he knows the answer to my questions. I feel great about my pu More

by dmsred211
Customer Service
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Recommend Dealer
Yes
Employees Worked With
Rob Calhoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : In Finance Dan Schmidt
September 19, 2020

The best service I’ve EVER had at a dealership by far. Matt went out of his way to help me out and put me in the perfect car. Definitely recommend this dealership to EVERYONE. More

by Laniejensen
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Darwitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2020

Rob Calhoun was excellent to work with, he was very easy and no pressure. The entire sales experience was good. The finance experience was also excellent. More

by michaelwfranks
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Calhoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2020

Best experience ever! Very helpful with my questions-extremely pleasant service people-5 stars😃-i highly recommend brilliance Honda-they showed genuine care -great job More

by Uadiblondee1
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
September 04, 2020

Everyone from sales to service at Brilliance is competent, friendly and helpful. Especially appreciated the concern and detail provided by the service manager during our recent visit. More

by flarnal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Herbert
September 02, 2020

Everyone was very friendly and helpful. I had an appointment with Don but when we could not find him right away (helping another customer), a few people kept looking for him and reassuring us he was More

by Courtney
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Recommend Dealer
Yes
Employees Worked With
Don Bailey
August 29, 2020

Great service and it was a pleasure to work with Don Bailey. Helped find something in our price range and overall a great experience. Thank you. More

by Jennifer
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Bailey
August 28, 2020

AJ was very knowledgeable and made buying a new car very easy. He gathered information on the Honda CRV & CRV Hybrid to help me make my decision. More

by dutch718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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