Brilliance Honda of Crystal Lake

We just moved to Cary last week from Ohio. My car needed immediate service. I talked to a man on the phone named Fransisco who was able to get my vehicle in for service right away. When I arrived he greeted immediate service. I talked to a man on the phone named Fransisco who was able to get my vehicle in for service right away. When I arrived he greeted me with a degree of courtesy and knowledge that I’ve never experienced at a dealership. During my service I spoke to a few other people who were great, but nothing like the cheerfulness and knowledge of Fransisco in the service department I highly recommend this dealership for service! More

This is my third car with Matt from Brilliance and I couldn’t be happier! Great price with no games made working on my new car enjoyable. couldn’t be happier! Great price with no games made working on my new car enjoyable. More

I just leased my 3rd Honda at Brilliance Honda and always get excellent service in the sales dept. and the service dept. and working with Eva G. is a pleasure. always get excellent service in the sales dept. and the service dept. and working with Eva G. is a pleasure. More

Tamara was excellent through the entire process of buying our Ridgeline. Very thorough in explaining all the features of the vehicle. Every person that we came in contact with was extremely friendly.. our Ridgeline. Very thorough in explaining all the features of the vehicle. Every person that we came in contact with was extremely friendly.. More

Evan was completely courteous and knowledgeable. Even though it was difficult he successfully paired my phone with the new car. He even offerred to help me transfer personal items from the old car to the though it was difficult he successfully paired my phone with the new car. He even offerred to help me transfer personal items from the old car to the new one which is always a pain. He showed me all the features and explained how they worked. He thanked me at the end and waved good-bye. More

We had a great experience purchasing our new vehicle. We negotiated a price that was below a competitors and it was very low stress. We got a good deal and it was a pleasure to work with Max and Darrell. negotiated a price that was below a competitors and it was very low stress. We got a good deal and it was a pleasure to work with Max and Darrell. More

Everyone who works there is friendly and polite. They treat you like family and always take the time to throughly explain things through. I will definitely be back to continue to do business with them. treat you like family and always take the time to throughly explain things through. I will definitely be back to continue to do business with them. More

Second car I have bought from Brilliance, both times the experience was hassle free. Can't say enough about Evan and all his help, even a week later! experience was hassle free. Can't say enough about Evan and all his help, even a week later! More

Everybody at the dealership was very professional and respectful. I felt like they were able to help me with exactly what I wanted. They were honest and gave me advise, but I didn't feel like they were t respectful. I felt like they were able to help me with exactly what I wanted. They were honest and gave me advise, but I didn't feel like they were trying to "upsell" to get me to spend more. I am very happy with my new vehicle and how everything was handled. More

We just purchased two vehicles from Brilliance Honda with the help of Sales & Leasing Consultant, Max Ring. One of the vehicles was a slightly used GMC cargo van for business use. The second vehicle was a the help of Sales & Leasing Consultant, Max Ring. One of the vehicles was a slightly used GMC cargo van for business use. The second vehicle was a new Honda CRV (lease) to replace our daughter's much loved 2009 Honda Civic Hybrid. From the start, Max was knowledgeable and dedicated to ensuring our process went extremely smooth with both transactions. The dealership as a whole is full of staff that treat their customers like family. We highly recommend! More