Brilliance Honda of Crystal Lake

Jason was very helpful in getting us the best deal possible. He went above and beyond to get within our budget and was very responsive. Very friendly and easy to work with. He made us switch from the possible. He went above and beyond to get within our budget and was very responsive. Very friendly and easy to work with. He made us switch from the dealer we have been using for years because of how helpful he was in getting us what we wanted at a price we could afford! More

Matt Darwit was great! Third vehicle purchased from him. Always a pleasure to deal with. Patient and understanding. Can’t say enough good things about Matt. I purchased a lot of cars over the years and the Always a pleasure to deal with. Patient and understanding. Can’t say enough good things about Matt. I purchased a lot of cars over the years and the best Sales person I have ever dealt with. Thanks Matt you truly are an asset to Brilliance Honda! More

The best experience I've ever had at a dealership! I drove 10.5 hours to purchase a 2017 ford f150 and was worried that I was going to be taken advantage of on my trade in because of the "guaranteed sal drove 10.5 hours to purchase a 2017 ford f150 and was worried that I was going to be taken advantage of on my trade in because of the "guaranteed sale" with such a long drive. Not only did they match what was conveyed on the phone prior to the trip but exceeded in lowering my assumed monthly payments by $40 a month! Both Hector Arroyo (sales)and Darrell Herbert (financing) were awesome to work with! I would highly recommend Brilliance Honda of Crystal Lake, IL to anyone looking for a new/used vehicle. More

Brilliance Honda has a great staff that is easy to work with and very friendly and helpful. Jeff Fournier is the salesman that I worked with to purchase my new car and he made the process easy and enjoyabl with and very friendly and helpful. Jeff Fournier is the salesman that I worked with to purchase my new car and he made the process easy and enjoyable. He made sure that I was completely informed about everything. I would recommend him to anyone. Over all great experience. More

Great experience at Brilliance buying a new 2021 Pilot. Max was great to work with. He helped us through the entire process, got us a price we were comfortable with, and was a pleasure to work with. Max was great to work with. He helped us through the entire process, got us a price we were comfortable with, and was a pleasure to work with. More

Got a quote online and they had the car ready for me to test when I arrived. They don’t play games - gave a great deal from the jump. Jeff Fournier was a great salesman. He treated me with the utmost respe test when I arrived. They don’t play games - gave a great deal from the jump. Jeff Fournier was a great salesman. He treated me with the utmost respect and the customer service was great. I tend to get impatient with the whole car buying process and even when my attitude started to come out, Jeff was nothing but professional, patient, and kind. He stayed with me through the entire process and we had great conversation that made the waiting (on financing) not so bad. They’re honest and fair. Darrell Herbert in Finance was amazing too - the signing process was quick and easy. No hard push to buy anything additional. Will go to Jeff and Brilliance for all my vehicles. Love my new HR-V! More

I was extremely pleased with the professionalism and technical expertise that Donald Bailey (sales rep) brought to the table. Thank you for your help Don! technical expertise that Donald Bailey (sales rep) brought to the table. Thank you for your help Don! More

Eva was a pleasure to work with. We honestly can’t say enough good things about working her. She was super friendly, knowledgeable, and patient with us through the biting process. She made the car buying enough good things about working her. She was super friendly, knowledgeable, and patient with us through the biting process. She made the car buying process one that wasn’t stressful or unpleasant as some other dealerships have in the past. We will definitely be back to purchase another car from her and Brillance. Thank you for the great customer service and our new car! More

Bought new car here, get all my work done for free, goes well almost every time. Just went and everything went good, no complaints today. well almost every time. Just went and everything went good, no complaints today. More

Max was a great person to work with and help us test drive several different cars. Not pushy, understood just looking and ended up buying car. I would recommend him to contact. drive several different cars. Not pushy, understood just looking and ended up buying car. I would recommend him to contact. More