Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Brilliance Honda of Crystal Lake
Crystal Lake, IL
1,402 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive.
If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from.
Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs.
We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,402 reviews
April 19, 2022
This is my second purchase from Brilliance. They go above and beyond for customers. Warren Choe has made my experiences with this dealership easy, hassle free, enjoyable and with no unpleasant They go above and beyond for customers. Warren Choe has made my experiences with this dealership easy, hassle free, enjoyable and with no unpleasant surprises. AJ was very knowledgeable and an immense help with learning the ins and outs of my new Pilot. Finance was a breeze and I walked away knowing I got a great deal and a beautiful car. Service at Brilliance has always been above reproach and I look forward to my future visits with them, although hopefully not for some time ;) My needs are always met at Brilliance, with a smile and effortless. Thanks for being such a great dealership. More
by kerry norr
April 19, 2022
Brilliance exceeded all of my expectations. I walked out with a very lightly used car (1100 miles), with the payment and terms I wanted. Price online matched dealership, there was no haggling - I walked out with a very lightly used car (1100 miles), with the payment and terms I wanted. Price online matched dealership, there was no haggling - at all. Everyone was super friendly and easy to work with. They've earned my repeat business and recommendation to others in the market for a new or used vehicle. More
by Redphoenix575
April 19, 2022
Evan was Fantastic kept us informed every step of the the process and then made it as easy as possible once the vehicle came in process and then made it as easy as possible once the vehicle came in More
by gotzkasper
April 07, 2022
What an amazing Dealership! Evan was my salesman and we made the deal over the phone. I drove 3 1/2 hours to pick the truck up the following day, no surprises! Evan was my salesman and we made the deal over the phone. I drove 3 1/2 hours to pick the truck up the following day, no surprises! More
by Napa610
Employees Worked With
April 01, 2022
Love Eva! She makes buying easy. We have leased 4 cars from Brilliance. My only complaint is how long it takes to complete the financing and delivery. Service She makes buying easy. We have leased 4 cars from Brilliance. My only complaint is how long it takes to complete the financing and delivery. Service Dept is good. Overall, it’s a good dealership, in my opinion but it’s Eva that keeps me coming back. More
by Deb H
March 30, 2022
The salesperson and finance person were both very efficient, courteous and easy to work with. The entire purchasing process went very smoothly, and the car we bought is terrific. efficient, courteous and easy to work with. The entire purchasing process went very smoothly, and the car we bought is terrific. More
by bjacot1
Employees Worked With
March 28, 2022
Very honest process with no surprises when I ordered my new Odessey. Matt D was great to work with and his communication was top notch. Even Financing was a smooth process. new Odessey. Matt D was great to work with and his communication was top notch. Even Financing was a smooth process. More
by KarissaR
March 27, 2022
A few days after talking to a saleman at this dealership, giving information, regarding a new we wanted, we had purchased here previously, they did not have car in stock and said would check. We had made no giving information, regarding a new we wanted, we had purchased here previously, they did not have car in stock and said would check. We had made no other calls. Someone tried to purchase multiple vehicles in our name in 3 other states. We got a credit alert thankfully. Called dealership and was told it wouldn’t happen from one of their salesman or workers. No calls back for reassurance. How is this not suspect but coincidence. I asked for a call back from owner. Who knows if they were ever told. More
by Teeeena
Employees Worked With
Spoke to manager
March 26, 2022
Not pressured we were presented with the new car fell in love with the looks and color of the car. Tested the driving and handling too my satisfaction 😌 love with the looks and color of the car. Tested the driving and handling too my satisfaction 😌 More
by Big_frank49@att.net
Employees Worked With
March 15, 2022
I've been a Brilliance customer since 2004. Always been pleased with their sales professionals and service technicians. A special thanks to Matt Darwitt who kept me updated on the build and del Always been pleased with their sales professionals and service technicians. A special thanks to Matt Darwitt who kept me updated on the build and delivery status of my 2022 Pilot. Also, Vince Wadman made the purchasing process smooth by clearly explaining the various maintenance options that I had with the vehicle purchase. More
by jim stanek
