Brilliance Honda of Crystal Lake

I recently purchased a vehicle from Brilliance Honda in Crystal Lake, IL and the experience was exceptional. My salesperson, Matt Rollak, worked with me to find a the vehicle my husband and I were looking Crystal Lake, IL and the experience was exceptional. My salesperson, Matt Rollak, worked with me to find a the vehicle my husband and I were looking for and offered a fair price for my trade-in. Throughout the process he was friendly and responsive. The negotiation process was very efficient — They will work with you to earn your business. Unlike past experiences with other dealerships, they did not leave me cooling my heels for a long time while they discussed the deal. In addition, We met with their Finance Manager, Darrell Herbert, who was professional and pleasant to work with. In and out within 2 hours with a fair deal on an awesome car. Wish all dealers were as good as this team. I do not think this transaction could have gone more smoothly. If you are in the market for a Honda I recommend giving this dealership a chance at earning your business. I will be a repeat customer when I’m ready for my next Honda. A Big Thank you to: Darrell Herbert ( Finance Manager) and Matt Rollak (Salesperson) we will definitely be recommending family and friends. More

Domingo was great. Very knowledgeable, friendly and helpful. He was patient with us and went over all the features. He even went out of this way to help us with a stuck Very knowledgeable, friendly and helpful. He was patient with us and went over all the features. He even went out of this way to help us with a stuck tire jack in our other Honda we purchased from Brillance Honda in Crystal Lake and personally went out of his way to remove plates from our old car. We will be coming back to see him again! More

Everyone I dealt with at the dealership was a pleasure to work with.. They went over everything with me thoroughly so I would understand it. Jeff Fournier, Jay Hawkins and Darrell Herbert were all great. work with.. They went over everything with me thoroughly so I would understand it. Jeff Fournier, Jay Hawkins and Darrell Herbert were all great. More

Tom in sales was informative and he did not pressure for a sale. The sale it self was transparent and simple. I am very pleased with the Honda Passport that I purchased. a sale. The sale it self was transparent and simple. I am very pleased with the Honda Passport that I purchased. More

Very knowledgeable sales team! Dealership made the transaction very simple. They delivered exactly what they promised. Dealership made the transaction very simple. They delivered exactly what they promised. More

Sam and John were both great to work with. I first visited a couple months ago and ended up returning after seeing how lousy of an experience it was at other dealerships. Its nice to not have I first visited a couple months ago and ended up returning after seeing how lousy of an experience it was at other dealerships. Its nice to not have to deal with the classic “used car salesman” that make you dread buying a car. I’m a returning customer 3x over for that reason alone. Sam was honest, helpful and patient all along the way. More

Evan was very responsive and easy to work with. He was also very knowledgeable. Good experience. He was also very knowledgeable. Good experience. More

My experience was very positive. I highly recommend Brilliance, and have, to anyone in the market for a new car. I highly recommend Brilliance, and have, to anyone in the market for a new car. More

Anthony Gialluisi was extremely accommodating to my schedule. I received a fair price and everyone was very helpful. They did not apply any pressure and made sure they met my needs. schedule. I received a fair price and everyone was very helpful. They did not apply any pressure and made sure they met my needs. More

Bought many cars through Brilliance. Jay Hawkins will do you right with the sales process. Jay Hawkins will do you right with the sales process. More