Brilliance Honda of Crystal Lake

My experience with the dealership was great. I found a vehicle online and went to go take a look and Mr. Ford was very helpful and willing to help. I am only 19 and I am used to salesmen treating me like vehicle online and went to go take a look and Mr. Ford was very helpful and willing to help. I am only 19 and I am used to salesmen treating me like a 6 year old that is not serious about buying. I was not pushed into the sale or anything. The price was incredible and I love the vehicle. It was a used car and as i was pulling away after signing the paperwork, the check engine light came on. They had me pull the car into the repair bay and checked it for me. They took care of the repair for me and were extremely helpful with everything. Legally they could have sent me away with the light on but they were happy to go above and beyond and do the right thing. More

Since dealing with Brilliance Honda, I can't even tell you how many people we've come across who had a similar experience with this dealership. There are certainly plenty of dealerships out there who woul you how many people we've come across who had a similar experience with this dealership. There are certainly plenty of dealerships out there who would be happy to have your business. Why would you go to this one with a reputation of being pushy and rude? We should have checked on dealerships more before we bought a car. I didn't know about this place before purchasing a car. I want to warn other people so they don't make the same mistake. Unless this dealership gets a new manager to replace Mr. Choe, I would stay far away from this place. More

Bought a 2005 Pilot at a great deal thanks to Mr. Choe...brought the car back in for service and the service dept. is great, nice people, good prices and very good techs. Definitely go to Brilliace Choe...brought the car back in for service and the service dept. is great, nice people, good prices and very good techs. Definitely go to Brilliace to buy a car, and especially get it serviced. More

i found mr. choe to be a rude and arrogant man. i don't know why anyone would purchase a vehicle from him unless they don't deal with him at all. he needs some anger management classes. know why anyone would purchase a vehicle from him unless they don't deal with him at all. he needs some anger management classes. More

My experience at Brilliance was exceptional. I was greeted with a friendly sales staff; they weren’t too “pushy” they gave me the space I needed to look for a vehicle that I thought suited me and they greeted with a friendly sales staff; they weren’t too “pushy” they gave me the space I needed to look for a vehicle that I thought suited me and they were readily available when I had questions. It was nice that they knew how to read their customers wants/needs. They were extremely knowlegable in the product line they had to offer. The process of purchasing my car went smoothly as well. Overall it was a great experience. More

Great Experience. The Salesman really payed attention to my needs and found the perfect vehicle! Don't waste your time anywhere else! my needs and found the perfect vehicle! Don't waste your time anywhere else! More

I have never had a better experience in my life. Thank you Mr. Warren Choe. I will never go anywhere else. I have never felt more comfortable and at ease. You explained everything completely. You are you Mr. Warren Choe. I will never go anywhere else. I have never felt more comfortable and at ease. You explained everything completely. You are a great asset the company. Thank you for everything that you did to make my purchase a pleasant one. To all who is reading this I recommend Brilliance Honda and Mr. Warren Choe. Don't listen to stupid people in all the other ratings. Obviously they are not smart. People always want everything for free. Mr. Choe was amazing and honest with me. Thank you and I love my new Accord. More

I had a wonderful experience talking and working on getting me a car with Warren.. I bought a car from Warren a couple months ago and will never go anywhere else.. Thank You Francine getting me a car with Warren.. I bought a car from Warren a couple months ago and will never go anywhere else.. Thank You Francine More

I have never felt more confortable working with Mr. Choe, when buying my new Honda. You walked me through each step and I never had any questions thank you. when buying my new Honda. You walked me through each step and I never had any questions thank you. More

Pushy financing to buy extended warranty. More