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Brilliance Honda of Crystal Lake

Crystal Lake, IL

4.8
1,360 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive. If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from. Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs. We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400
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680 W Terra Cotta Ave

Crystal Lake, IL

60014

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Showing 1,360 reviews

October 05, 2009

I have bought numerous autos from Brilliance Honda. Everytime I am treated with kindness and respect. The sales manager wenT the extra yard to satify my shopping needs. Servicing of my vehicle has alwa More

by ivan mojica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Nello , Jon Nello
October 03, 2009

I am shocked to see the negative comments on this dealership. I heard that this dealership was not the best to go to but I wanted to try for myself. I have been in the car business for 19 years and k More

by sleepysam22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
darryl warren choe
October 03, 2009

My original review has disappeared! Very strange. I gave an accurate review of this dealer and had used a poorly chosen descriptive word for the manager but later corrected it when asked to do so by dealerr More

by aviator
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
several forgettable names
August 19, 2009

I came in for another new car, my 2nd Accord. Mr. Warren Choe was still working there. It was so nice to see him. He remembered me and greeted me by name. I was shocked he remembered me so well. It was More

by jaxzmom2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Choe
August 01, 2009

I would seriously caution people against buying a car with Brilliance Honda. Last night I went there with my car title (trade-in) and check in hand to buy a new 2009 Honda Odyssey Touring Package. We h More

by hondabuyer123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Evan and Craig Deters
May 07, 2009

Really great experience. Salesman Ryan Hansen gave me a great deal on my new Honda Accord ex-l. Came back to the dealer a week later and bought a used civic that comes with 100,000 mile warranty included i More

by gogrowgreen.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hansen
April 06, 2009

I purchased a Honda without any financing in the fall of 2008. What was supposed to be a simple transaction turned out to be a very lengthy process. Justin was more than pushy regarding the add on warranty More

by Honda5
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin
March 05, 2009

Very dishonest dealer. Upon agreeing on a price of a new car and the trade-in value I placed a deposit. When picking up the car, the dealer added accessories to mark up the price of the car and attempted to More

by dyzio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Deters and Jason Ring
July 21, 2008

We had a terrible experience with the dealership - - Warren Choe in particular. He was absolutely rude and ignorant. He was yelling at me and my husband. We were ready to sign the papers, and were in More

by sue560
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eva, Warren Choe
July 16, 2008

My experience with the dealership was great. I found a vehicle online and went to go take a look and Mr. Ford was very helpful and willing to help. I am only 19 and I am used to salesmen treating me like More

by adamsjd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Ford
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