Brilliance Honda of Crystal Lake

My wife and I visited the dealership after seeing their ad for the Crosstour we were interested in. We 1st met with Sean who we discussed the car with and went on the test drive with. Sean became ill so wh ad for the Crosstour we were interested in. We 1st met with Sean who we discussed the car with and went on the test drive with. Sean became ill so when we went in to pick up the car we dealt with Max. Both salesmen were very pleasent to deal with as was the sales manager. We would definitely recommend this dealership and would go back because of how they treated us with respect and dignity. More

I shopped all around Chicagoland for used Element. From the moment I talked with Ryan on the phone I had nothing but a great experience with him. He was clear on the phone about the models available and t the moment I talked with Ryan on the phone I had nothing but a great experience with him. He was clear on the phone about the models available and their price, and we were able to work together to make a deal. I would recommend this dealership and salesman to everyone I know. More

It was a great experience. The staff was great and Max took his time to work with me and my family. It was a pleasure to buy a new car! I had to bring the car if for some "extras" we added the cumstom took his time to work with me and my family. It was a pleasure to buy a new car! I had to bring the car if for some "extras" we added the cumstomer care in the shops was great and everyone was treated with respect. I did not have to wait very long either. More

This is the first time we bought a used car. After much internet research we ended up at Brilliance Honda and dealt with Max. We were hesitant in buying used, but he sold us on the car and the Honda Certi internet research we ended up at Brilliance Honda and dealt with Max. We were hesitant in buying used, but he sold us on the car and the Honda Certification program. Max was great to work with and even gave us lunch! We would definitely recommend Brilliance Honda, particularly Max to friends and family. More

Max helped us to purchase another car from Brilliance Honda. He was able to help us out and get the vehicle we were looking for. Max was friendly and courteous and the financing department was able to Honda. He was able to help us out and get the vehicle we were looking for. Max was friendly and courteous and the financing department was able to provide a great package of benefits for the vehicle purchase. More

The buy back advertisement for recruiting used cars is what drew us in. We would not have otherwise been in the market for a new car at this time. The dealer was able to give us a solid trade in amount to what drew us in. We would not have otherwise been in the market for a new car at this time. The dealer was able to give us a solid trade in amount to warrant us deciding to go with a new car (van). More

I live in Southern California so buying a vehicle out of state without seeing the car was nerve racking on my end but I can't tell you how comfortable Nick and Darrell made me feel. Odyssey Touring Elites state without seeing the car was nerve racking on my end but I can't tell you how comfortable Nick and Darrell made me feel. Odyssey Touring Elites in California are still being sold at MSRP. I was lucky when I stumbled upon this dealership after searching inventory on cars.com and noticing that they had the van in the color I was looking for. Negotiating with Nick from Internet Sales via email until we had a deal on the table we both liked was a breeze. Speaking personally with Darrell to finalize the process was just as easy. I really wish we had sales staff locally who are as honest and friendly and the staff at Brilliance Honda. Thanks to the internet I saved thousands and was extremely pleased with my interactions at this deaership. Thanks Darrell and Nick!!!! More

Complete pleaseure dealing with Darrell. He was my kind of sales person, no preasure only informative. I am 45 years old and this was the first time i had purchased a car without shopping around with other of sales person, no preasure only informative. I am 45 years old and this was the first time i had purchased a car without shopping around with other dealerships to asure i was given a fair price. I left feeling like i was given a reasonable price and I will recomend Darrell and Brilliance Honda to all i know shopping for a car. More

This is my 5th Honda and 4th from Brilliance (or their predecessor, CL Honda). Although I am quite sure Darrell will be on to bigger and better things in 10 years when I consider a new car, I will specif predecessor, CL Honda). Although I am quite sure Darrell will be on to bigger and better things in 10 years when I consider a new car, I will specifically ask for him when the time comes. Quality and longevity keep me coming back. More

Max was very friendly and honest, he sticked with us from the beginning to the end of the deal. Answered all of our questions and was very honest about his answers. Everything worked out perfectly for us bec the beginning to the end of the deal. Answered all of our questions and was very honest about his answers. Everything worked out perfectly for us because of Max he made sure of that. I would recommend any of my friends to Max and Brilliance Honda dealership anytime. Thank you very much Max and Team. We Love our new car! More