Brilliance Honda of Crystal Lake

We stopped in at the dealer when we only had a few minutes just to sit in the style car we were interested in..the salesman(Max Ring) was very polite and not overly agressive when we said we had to ru minutes just to sit in the style car we were interested in..the salesman(Max Ring) was very polite and not overly agressive when we said we had to rush(contrary to other experiences we have had) A few days later we returned and Max was very helpful in helping us select the vehicle we wanted. Although there were not a lot of the CRV models he was very patient and informative in trying to find one that would fit our needs. We had our Protection coating applied a couple of days later and the service department was very efficient and polite. It was a positive experience overall and we are l;ooking forward to having our service and maintenance done at this dealership. More

Max was wonderful to work with. He made sure that I was able to get the car I needed along with any accessories that I needed. He worked hard on my behalf and was willing to show me any car that was of int able to get the car I needed along with any accessories that I needed. He worked hard on my behalf and was willing to show me any car that was of interest to me. I would recommend Max to friends and family. More

Good experience. Fair price on lease. This is my second lease at this dealership. I will continue to use this dealership as long as they are willing to give me a fair deal. lease at this dealership. I will continue to use this dealership as long as they are willing to give me a fair deal. More

I really liked how hard everyone worked to get my car financed. It was a little older and I just got out of bankruptcy. Thank you for giving me a chance and working so hard :) The only complaint I hav financed. It was a little older and I just got out of bankruptcy. Thank you for giving me a chance and working so hard :) The only complaint I have is that it seems that I need to get a belt replaced in my car soon. I assumed this was part of the safety and reliability check that was performed at the dealer. More

We loved Darrell Herbert's calm, informative and no pressure approach! We drove to Brilliance all the way from Milwaukee and it was worth the trip - we are thrilled with our new-to-us Odyssey Touring! pressure approach! We drove to Brilliance all the way from Milwaukee and it was worth the trip - we are thrilled with our new-to-us Odyssey Touring! More

It was a pleasure talking to and dealing with Mr. Ring. He is personable, friendly, professional and knows his job, which made my buying experience not stressful. He took the time to explain the documents He is personable, friendly, professional and knows his job, which made my buying experience not stressful. He took the time to explain the documents involved in the process is and the features of the car I was interested to purchase. Max went out of his way to get me the car I wanted, which wasn’t on the inventory list at the time. The financing department was prompt, informative and professional. I would recommend Brilliance Honda and Max Ring to my friend and family. More

In all my years of buying a car Max has been the best salesman I have ever dealt with, Thank you for making this experience an easy one. When in need of another car we will definitley be coming back to M salesman I have ever dealt with, Thank you for making this experience an easy one. When in need of another car we will definitley be coming back to Max :) Dave and Lisa Stein More

Darrell was very helpful during our visit to the Crystal Darrell was very helpful during our visit to the Crystal Lake Honda dealership. We purchased a used 2008 Honda Fit and was very pleased with the Darrell was very helpful during our visit to the Crystal Lake Honda dealership. We purchased a used 2008 Honda Fit and was very pleased with the amount of information, price asked for, and thorough discussion we had before our purchase. Darrell's patience and warming personality allowed our visit to be very pleasant and makes us want to consider going back again for future purchases. It's nice to know that the dealership is looking out for the customer. More

The process of buying or leasing a car is like going to the gynecologist and the dentist on the same day, but this wasn't bad at all. the gynecologist and the dentist on the same day, but this wasn't bad at all. More

I have purchased many cars over the years and this is by far the best dealership I have every dealt with. They when out of their way to make me the best possible deal, and to get all of the little details far the best dealership I have every dealt with. They when out of their way to make me the best possible deal, and to get all of the little details right. I went in skeptical and came out a believer of the spectacular customer care of Brilliance Honda. My sales person Ryan was great; he went above and beyond the call of duty and followed up on the little items that made dealing the Brilliance a great experience. Even the credit person Kip was great and very helpful. The service department was over the top with making sure I was taken care of, had a loaner car and all the details were attended to. I was truly impressed with this dealership. I can tell the customer commitment comes down from the top; it really shows. Thanks to Ryan, Jeff and the BH team for working a great deal for me and my family. More