
Brilliance Honda of Crystal Lake
Crystal Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I talked to Max he knew what I needed and wanted and he delivered as promised. I got the price and the extras I was looking for. He was profesional and prompt, I appreciated the speed and direct approac delivered as promised. I got the price and the extras I was looking for. He was profesional and prompt, I appreciated the speed and direct approach to my car buying experience. Thank You Donna Simon More
I want to say that my overall experience at brilliance Honda was great. They truly know how to treat their customers and have them come back. I want to also share that it was a pleasure doing business wit Honda was great. They truly know how to treat their customers and have them come back. I want to also share that it was a pleasure doing business with Max Ring. He knew exactly what kind of car I was looking for and gave me more than I expected- color, price, and the whole package. He is friendly and very professional and he tells you how it is ,not like other dealers who try and slip stuff or pressure you into getting what you don't want. Max Ring has sold my family several cars throughout the years and we would never go to another person that is not him. I am very happy to have been recommended to him by my father for my very 1st car purchase. Thank you brilliance Honda in crystal lake and Max Ring for your business. I am very satisfied with my Honda purchase. I will recommend your service to friends and family. Sincerely, Carolyn Diaz McHenry, IL More
Fantastic no-stress experience in trading in and buying a new vehicle. Everyone in the staff was exceptionally courteous, and always looked for a win-win solution. Thanks, Bob Daniel and Darrell Herbert. new vehicle. Everyone in the staff was exceptionally courteous, and always looked for a win-win solution. Thanks, Bob Daniel and Darrell Herbert. More
They were friendly and helped me out when I was in a bind after my vehicle was stolen. I went in for something used and a payment in mind and they got me in a new vehicle for a little higher payment. after my vehicle was stolen. I went in for something used and a payment in mind and they got me in a new vehicle for a little higher payment. More
Darrell was as friendly, honest, and professional as they come. Gave great advice on our vehicle purchase. John Nello was a man of his word. Honorable for making the deal as we discussed. Overall, coming int come. Gave great advice on our vehicle purchase. John Nello was a man of his word. Honorable for making the deal as we discussed. Overall, coming into Brilliance Honda was a great experience. They thoroughly answered all my questions and concerns and never felt like they were trying to push me. Thank you Darrell & John for an outstanding experience. I would deal with them again and would recommend this dealership to my friends and family. More
I was actually shocked how easy buying a car from Brilliance Honda was. I requested an internet quote from the dealership and received a very prompt response from Bob Daniel. The price Bob quoted t Brilliance Honda was. I requested an internet quote from the dealership and received a very prompt response from Bob Daniel. The price Bob quoted to me was the best price I received from the dealerships that responded. Bob's response was also not just some automated reply. Some of the dealerships had 4 or 5 sales people respond to me and typically it was with different prices for the same vehicle. Bob obviously takes your business seriously and cares about the customer. Bob also had to search for the color of the vehicle I wanted and completed a dealer trade promptly so I could have the car I wanted, which, since there were only 2 in the Chicago area was very impressive. Bob set me up with Max Ring to complete the transaction. Max is a very personable and extremely friendly salesman. He came in on his day off because of my busy schedule and never made me feel rushed. Max was very organized, had all the paperwork ready to go when I arrived, took the time to make sure I was comfortable with my new vehicle and makes a great cup of hot chocolate!! Max also really shows that he cares about the customer. I have had some HORRIBLE experiences throughout my life purchasing new vehicles. I was actually stunned at how easy it was at Brilliance Honda. I kept waiting for something bad to happen but it never did. Every person I spoke to there, Bob, Max, the sales manager, the finance manager, EVERYONE was so nice that I would absolutely recomend this dealership. If the next vehicle I purchase is a Honda, Brilliance Honda will be the place I purchase it from!! More
Max and the Brilliance Honda team made it very easy to purchase a new vehicle. Within our hectic Saturday, running kids to and from, Max respected our time constraints from test drive, to negotiation, to purchase a new vehicle. Within our hectic Saturday, running kids to and from, Max respected our time constraints from test drive, to negotiation, to ultimately the purchase. After a few phone calls and competitive quotes, we were comfortable that we had a fair deal at Brilliance. Altogether, the sales process was low pressure, staff was friendly and efficient, and we look forward to dealing with Brilliance in the future. More
The staff of Brilliance Honda are the best. They are always willing to help out and answer any questions you might have. The staff is pleasant always in a good mood and ready to take care of their cust always willing to help out and answer any questions you might have. The staff is pleasant always in a good mood and ready to take care of their customers. I would recommend this dealership in a heartbeat. I love the staff and I love the service. Thanks for making each experience a good one. More
This is my 3rd Vehicle I have bought at Brilliance Honda and as always Max Ring was great to deal with. He worked very hard at finding the perfect car for my son. Thanks for everything Max! and as always Max Ring was great to deal with. He worked very hard at finding the perfect car for my son. Thanks for everything Max! More
I was part of our church committee to purchase a new vehicle for our church. The Honda Odyssey was one of the desired vehicles. The Internet gave me 3 leads - Honda of Kenosha,Napleton Auto in Loves P vehicle for our church. The Honda Odyssey was one of the desired vehicles. The Internet gave me 3 leads - Honda of Kenosha,Napleton Auto in Loves Park and a Gurnee dealership. I visited Kenosha (closest to my home) to see an Odyssey.I received pricing from these 3 dealerships. I found out that Brilliance of C.L. was 10 minutes from work. Stopped in at my lunch and was met on the outside steps by Max Ring. Now I had 4 people contacting me and Max Ring gave the best deal. Max did a great job of follow-up w/o being a bother. Our two pastors came with me to p/u the vehicle and Max made the entire expierence very smooth and pleasant. Thanks Max and Brilliance Honda!! Paul Jacobs VP of Operations TonerHead Inc. 815-331-2058 More