Brilliance Honda of Crystal Lake

I was very pleased with Max Ring's responsiveness and timeliness of response. Max answered all my questions and made sure I was completely satisfied. I will recommend Max Ring and Brilliance Honda to m timeliness of response. Max answered all my questions and made sure I was completely satisfied. I will recommend Max Ring and Brilliance Honda to my friends and family. More

From the moment we arrived at the dealership the service was great. Max was not pushy and he showed us many different vehicles. the financing and everything went smooth and was very organized. I would reco was great. Max was not pushy and he showed us many different vehicles. the financing and everything went smooth and was very organized. I would recommend max and this dealership to anyone. More

This dealership did a nice job, friendly to work with and no sales BS. I am not happy with Honda Financing. Their rates are high and my wife and I have extremely good credit. I am going to refinance throu no sales BS. I am not happy with Honda Financing. Their rates are high and my wife and I have extremely good credit. I am going to refinance through a credit union to get 2% versus the 4.54% Honda offered. If you are going to finance, then make sure you have other options. We bought an Insight and after a week there are no problems and the wife loves her new car. More

Darrell was wonderful with helping us purchase our new Honda Odyssey EX-L. We knew what car we wanted when we arrived - it was just a matter of putting the deal all together and Darrell was great through Honda Odyssey EX-L. We knew what car we wanted when we arrived - it was just a matter of putting the deal all together and Darrell was great through the whole process! We would recommend Brilliance Honda to everyone because of the high level of service we received in our new purchase! Thank you for such a fabulous experience!! Linda Hehn More

This is our 3rd car purchased from Max and Brilliance Honda. We highly recommend the dealership, the service department and Max. The business office was also efficient and was effective in finding a good Honda. We highly recommend the dealership, the service department and Max. The business office was also efficient and was effective in finding a good rate for us. More

Sales person Max Ring was friendly, nice and informative. I found the that Price was fair. I found the car I was looking for. I had previously purchased cars from Brilliance. I found the that Price was fair. I found the car I was looking for. I had previously purchased cars from Brilliance. More

My husband and I had been at a few other dealers in the area before Brilliance. We were greeted at the door by Sean. He sat down with us and found out what we were really looking to find. Other dealers jus area before Brilliance. We were greeted at the door by Sean. He sat down with us and found out what we were really looking to find. Other dealers just wanted to show me cars they liked or maybe what made them the most money. He went over everything the car came with and showed us the work they performed. He made eye contact the entire time, was never pushy and treated us like People! I have already sent a family member in to see him. I definitely would recommend buyin a car there. Great experience. More

Well this was an all time low for any experience at a car dealer. The sales manager, Warren Choe, stated screaming at my wife and I because we weren't negotiating the way he thought we should. When I a dealer. The sales manager, Warren Choe, stated screaming at my wife and I because we weren't negotiating the way he thought we should. When I asked to have my keys back so I could leave, Warren Choe literally threw the keys at me and told my wife and I to get out! I am not exaggerating - the SALES MANAGER threw us out of the dealership. Stay far, far away. More

Max was helpful and thorough in discussing all available options for the car we were interested in. He was patient and answered all of our questions. options for the car we were interested in. He was patient and answered all of our questions. More

My wife and I were considering Brilliance which was close to home and another dealer a half hour away. After meeting with a couple salesmen and a manager we were quickly convinced that Brilliance was committ to home and another dealer a half hour away. After meeting with a couple salesmen and a manager we were quickly convinced that Brilliance was committed to earning and keeping our business. E were very pleased with our experience, negotiating was painless and the selection was large. I would say our only knocks were a rather long wait for the finalization of paperwork and one pushy salesman who knows who he is More