Brighton Motors

They really helped us out in a major time of need. Pretty thankful for them Pretty thankful for them More

Tom did a fantastic job of getting thru the paperwork in record time. Staff was professional, courteous, and efficient. I'm happy with my GMC Acadia. record time. Staff was professional, courteous, and efficient. I'm happy with my GMC Acadia. More

Thomas was great, he was willing to take the time and find a truck that fit my specific wants. He offered no pressure help, while being friendly and willing to help. find a truck that fit my specific wants. He offered no pressure help, while being friendly and willing to help. More

I felt like I was in a bate and switch , I asked about a particular car and when I get there they are showing me everything else. The car I did get had no oil or transmission fluid in it and when I drove to particular car and when I get there they are showing me everything else. The car I did get had no oil or transmission fluid in it and when I drove to visit my son in Michigan for the holiday, the transmission started slipping on the freeway. I bring the car back within my 3 days and the manager telling me there is nothing he can do because the financing went through ( he was lying I got it on a Friday and Monday was a holiday) no banks had done anything. Then he tries to tell me the lemon law applies to new cars. Again lying, just because I had a Florida license I was raised in Michigan I know the lemon law was put in place because of places selling used cars. When I was complaining the salesman went somewhere else. I will never come here again. More

I dealt with a salesman named Thomas. He seem very knowledgeable. He was very helpful. He was the bright spot of dealing with the dealership. The dealership still charges junk fees like d He seem very knowledgeable. He was very helpful. He was the bright spot of dealing with the dealership. The dealership still charges junk fees like dealer prep charges, but they call it accessory charges because they know they are junk fees so they try to hide them. when you charge retail you already assume the cost in the retail price of getting the vehicle ready for sale anything else is a junk fee to pad profits check out the Internet they’ll tell you everything I just did. Plus they charge the maximum allowed dock fee by Michigan law. I’m not sure when the last time you registered a vehicle but did it take you $260 worth of your time? No. It did not. at least they did not try to charge an E filing fee which is insult on top of insult and injury. It’s all the same doc fees- Internet fees. All of that is dealer profit. It cost $15-$20 to file car paperwork. They pad the profits with the doc fee, because they’re allowed to buy law. They are not required by law to charge you a dock fee. They are required by law to charge everybody the same doc fee so don’t let them fool you by saying it’s a requirement -it is not. They could charge everybody zero as long as they charge everybody the same. More

When I looked at the vehicle there were three things wrong with it and I was promised two keys. I was told that the items were fixed and I could pick the truck up. When I picked the truck up nothing had wrong with it and I was promised two keys. I was told that the items were fixed and I could pick the truck up. When I picked the truck up nothing had been fixed and I only got one key. Lots of promises no action. Will not recommend bright Motors to anyone. More

Very helpful and informative about the vehicle that wer were very interested in buying and very nice too were very interested in buying and very nice too More

Your service center is good. Your sales center will be referred to BBB. Integrity issues. Your sales center will be referred to BBB. Integrity issues. More

Thomas and Robert were the main people I talked to and sold me my truck, and they were probably the most unprofessional people if I’ve dealt with I understand they just want my money but after closing on sold me my truck, and they were probably the most unprofessional people if I’ve dealt with I understand they just want my money but after closing on the truck they failed to communicate the status of my truck for over a week, I had to talk to every person in this dealership to find any information, please just go somewhere else, and skip being charged for a xx $899 window protection and average $2k over other dealer fees More

I recently purchased a 2018 Chevy Tahoe from Brighton Motors and the process was smooth, fast and fair. My family and I won't go anywhere else. Motors and the process was smooth, fast and fair. My family and I won't go anywhere else. More