Brighton Motors

Warning beware of Brighton Motors. There are big liar. I purchase 2016 X5 4/12/2024 $17,500.00 when I talk to sales man (Kenny Deitert) he told me everything up to date and even brand There are big liar. I purchase 2016 X5 4/12/2024 $17,500.00 when I talk to sales man (Kenny Deitert) he told me everything up to date and even brand new tire ,they cannot sale any vehicle without any inspection. When I come to pick up the vehicle and want see the vehicle Kenny Say still is service center and then rush me to pay, after bring the vehicle closing time I check the vehicle and see back set pocket is broken, I show to them Kenny told me he going send check. He never did. Now problem is arise big time when I drive home brake light warning is on and oil sign is on .next day I take to mechanic I get big surprise he check nothing was done need complete brake work and oil change air filter cabin filter. I have all picture and invoice how much money I have spend.do not trust this dealer ship. everything they says was big lie. I am going to report BBB. More

I bought a truck ford f350, i was not told about a 900 fee for cleaning and detailing the truck, when the truck was delivered it was not clean nor detailed, the radio was not working the truck cab is dama fee for cleaning and detailing the truck, when the truck was delivered it was not clean nor detailed, the radio was not working the truck cab is damaged on top by the light one inch gap between the light and the cab so when it rains everything gets wet inside the truck, the dealer still has one of the truck keys and the sales person (Quinton) keeps telling me that he is going to send it and nothing yet, talked with the sales manager about this issues and he said he was going to call me back I am still waiting 11 days latter, I’ve been calling and they said that the manager is not there or the call goes to voice mail left messages no call back yet. I been trying to solve these issues with them and they just keep avoiding me, I know I bought a used truck but the condition the truck was deliver is just not acceptable after being charged for a service that was not provided, the key they refused to send to me and the damage on the truck. More

No problems with the vehicle I purchased . The dealership was disorganized, 1 employee didn’t know what the other was doing. My vehicle was delivered late without the transferred plate on it, The dealership was disorganized, 1 employee didn’t know what the other was doing. My vehicle was delivered late without the transferred plate on it, without a proof of purchase or the title application. I drove around thinking this stuff was on or in the vehicle. The finance and sales managers became rude on the phone when I pointed out this problem, but finance manager apologized via text-when they would be proof of her behavior. The main phone line reports the message box is full. The finance manager informed me she doesn’t listen to voicemails and only returns texts, after I made numerous calls to correct the license plate/paperwork problem. I never considered that an office number would accepts texts. I also felt pressured to make a last minute decision regarding a car warranty, as I received no explanation of anything until I was signing the paperwork and the finance manager talked so fast, it was difficult to follow. More

Everyone was very nice and easy to work with. I would recommend Brighton motors for anybody looking to buy a new used car. I would recommend Brighton motors for anybody looking to buy a new used car. More

Great experience! Easy and quick financing! We appreciate it! Thank you so much! Quinton was very kind and did a great job! Easy and quick financing! We appreciate it! Thank you so much! Quinton was very kind and did a great job! More

This place is a joke. Let me start with the transmission went out on the truck after having it one month. The ignition box behind the back seat went out at six months. Tha Let me start with the transmission went out on the truck after having it one month. The ignition box behind the back seat went out at six months. That part was over $1000 and the transmission was $7500. Now recently the covers they put over the rocker panels and bed wheel wells fell off we didn't know they were aftermarket everything is rotted out. We owe $17k and it's only valued at $6k. The drivers side running board is falling and found that what was covering the underside was also hiding rust rot. The truck is falling apart, they scammed us. Sold us a covered up xxx rust bucket for a butt load of money. Byers Be Ware. I would steer clear of this place they are not professional and do not sell good vehicles. JUNK xxx RUST PILES. This xxx will not live until the end of the loan. I don't know about anyone else, but we work hard for what little we have. We can't afford to buy new, and to be taken advantage of like this is underhanded, illegal and frankly very unprofessional. More

Over all expenses was great. Huge shout out to Quinton, he was a great salesman,we had found a truck online we where wanting to look at. I called and spoke with Quinton, and he s Huge shout out to Quinton, he was a great salesman,we had found a truck online we where wanting to look at. I called and spoke with Quinton, and he said it had some issues but was very confident in a other truck they had on the lot. we will definitely be back to buy an other vehicle More

I bought a car but unfortunately it had a bad transmission. The owner reassured me if any mechanical failure occurs that they would happily assist, meanwhile the transmission blew. I should’ve we transmission. The owner reassured me if any mechanical failure occurs that they would happily assist, meanwhile the transmission blew. I should’ve went elsewhere when I noticed the check engines light. I’ve had the car for 4 days and it’s already worth nothing. More

Quinton was excellent, and the staff there had a good sense of humor. Unfortunately, the car was not cleaned out, and the glove compartment was full of discarded lotto tickets, an old mask, and other re sense of humor. Unfortunately, the car was not cleaned out, and the glove compartment was full of discarded lotto tickets, an old mask, and other receipts. Additionally, the dashboard compartment was left with a pair of sunglasses, safety glasses, and a Great Clips customer loyalty card. That being said, I would definitely check them out again if I was in need of another vehicle. The process was smooth and easy. More

Thomas was AMAZING! ! He made the process very smooth and less stressful. Robert was also very helpful. Briana did an awesome job with the signing of documents. Quick pro ! He made the process very smooth and less stressful. Robert was also very helpful. Briana did an awesome job with the signing of documents. Quick process and efficient! Thank you to the team at Brighton Motors! More