Brighton Motors

so easy and super nice people who you can just chat to regardless of a car deal or not! regardless of a car deal or not! More

It was a pleasant experience they worked with me and my budget I feel good about my purchase budget I feel good about my purchase More

Typical sales people. When I hesitated and asked to think about a trade in overnight, the sales person I was working with asked me what was changing my mind. I could be be When I hesitated and asked to think about a trade in overnight, the sales person I was working with asked me what was changing my mind. I could be better at saying no, but I don’t need to be strong armed either. A truly good salesman will give someone time to consider. Very old-school, typical tactics. Said they would give me money on my car, but I ended up financing the entire price of the vehicle. They also promised to fix my turn signals and a USB port in the new vehicle, but didn’t know they couldn’t put LED lightbulbs in. They suggested it was an electrical problem and their electrical guy wasn’t in until the next week knowing I lived over an hour away. I took it to a local auto parts store and they fixed it no problem. They want to take you for all you have and rush you out the door with their lemon. It was despicable. I will never shop here again and highly recommend you search elsewhere. Liars and thieves. More

There were some issues with the car initially but they were addressed. Still having issues with the check engine light coming on. were addressed. Still having issues with the check engine light coming on. More

You sold me a SALVAGE car with a warranty and the stole it back on 5/8/24 and I haven't heard anything yet from ANYONE at Brighton motors your score is 0 stealing from a disabled senior it back on 5/8/24 and I haven't heard anything yet from ANYONE at Brighton motors your score is 0 stealing from a disabled senior More

This place is full of crap; they sell you vehicles; insurance and a dream on vehicles that should not be legal to drive off the lot. Briana, the finance manager is a scam artist; I attempted to cancel insurance and a dream on vehicles that should not be legal to drive off the lot. Briana, the finance manager is a scam artist; I attempted to cancel gap coverage, signed the paperwork however keep getting the run around regarding the credit to the car payment from her and the so called sales manager. Is this the new America and how business is conducted??? Somebody needs to hear me; DO NOT BUY ANYTHING FROM THIS DEALERSHIP!!!! More

had a great experience wi the everything, they worked with me to get a better loan than what I was pre approved for before getting there with me to get a better loan than what I was pre approved for before getting there More

Worst customer service I have ever had this dealership puts cars for sale that are not safe to use ie turn signal not working air bag malfunction tires nine years old and dried rotted after promising to f puts cars for sale that are not safe to use ie turn signal not working air bag malfunction tires nine years old and dried rotted after promising to fix issues with turn signal truck delivered not working had to go to three different shops before salesman would authorize repairs all on my dime and time Midas did the work called dealership to get payment spoke to salesman who was on speaker phone at the time asked if Mr Jensen w was still being xxxxx me and five other customers heard the conversation after the light was fixed I had another 2700 dollars in repairs reaches out to general manger to discuss my issues let voice mail with no response no way would i recommend any one to purchase a car form Brighton motors in Brighton mi More

Guy was super nice. He was not pushy into a sale at all. Highly recommend Brighton motors He was not pushy into a sale at all. Highly recommend Brighton motors More

Professional to the point and very reactive to customer needs, very well done I never had to set foot in the dealership! needs, very well done I never had to set foot in the dealership! More