Brighton Motors

This is the WORST experience I have ever experienced in My Life. Called the dealership at the end of May after seeing their ads on craigslist advertising that they finance EVERYBODY regardless of bad Credi My Life. Called the dealership at the end of May after seeing their ads on craigslist advertising that they finance EVERYBODY regardless of bad Credit, No credit and the claim that they had a 0 Down program for people with bad credit. My first visit was on july 2nd, the dealer Mike told me that he could only get me 3 out of the 15 cars that they had on the lot. two of the cars were priced at $6995 and the other was $3995. He told me that with my credit score, there was NO WAY the lender would finance any other car on the lot. I went with the Chevy Impala that was $6995.Went back on July 3rd and he told me that the lender wanted $1000 down, I initially turned the offer down because they advertise "0 DOWN" I took him up on the offer only because I had been missing work and needed a reliable car quick. I finally was able to pick up my car on July 4th. my payments we re wayyyyy more than he told me they would be . They were ($441.00) and he said they'd be under ($350.00). come to find out, I was only on a 24 month loan. The car was advertised at 124,000 miles but actually had 171,000 miles on it. I told him that I did not want the vehicle any longer, took the vehicle home, found out that the transmission was about to go out. Called Mike and he said to get full coverage on it, do my interview with the lender and then he would get the vehcile swapped. transmission went out on July 17th. I had to pay $300 to get the vehicle towed back to them, Then when i got there, he told me that the lender said i would need an extra 20% down and plus taxes and state fees to get the other vehicle. I called the lender in his face, and they said they didn't say anything like that and that they hadn't even had that conversation with Mike. they said that all they do is purchase the contracts after mike is done with them. That was my 2nd time calling the lender and them telling me that they didnt say what Mike was claiming so I told Mike that I just wanted my money back. 3 days prior, he told me that I could get my money back. I asked if he had to be there and he said "No" he said the ladies in the front are the ones that write the check. I asked for my check and he pretended to look for the checks, then said "i don't have any checks here, the main office will mail one out tomorrow" I then demanded a receipt, all he gave me was a odometer statement saying how many miles were on vehicle when I returned it. my problem is that they are a bunch of LIARS! They claim to have other branches, thats a LIE! They claim to have a main office, that's a LIE! and they claim the Suzuki name, I did my research and his suzuki license is gone because he is shiesty, he only has a regualar license to sell cars. Do NOT go to him! Even if your credit is bad, there are plenty of other places to try! I am impatiently waiting on my check. I will definitely re-post in a few days and tell you how that went. Most stressful experience I have EVER dealt with. More

Nothing but confusion over who is lending the money why there is no reputable website that the bank employee Sara provided National Bank.com.... WRONG.... could not give me a direct number had to call deal there is no reputable website that the bank employee Sara provided National Bank.com.... WRONG.... could not give me a direct number had to call dealership to get transferred and nothing but misinformation. Shoddy looking vehicles with speedometer, and odometer not working in the pacifica, freestyle which was banged up and not one care detailed ready for purchase. Don't bother with this place something is definitely not on the up and up! Shame on lending tree and car.com for recommending this lender and dealership. More

After receiving emails, phone calls and voicemails stating that they were a LOAN company calling to offer me a LOW interest loan, with 0 down and a FULL offer on my trade in- we went to check them out stating that they were a LOAN company calling to offer me a LOW interest loan, with 0 down and a FULL offer on my trade in- we went to check them out. Number 1- what kind of Suzuki dealer doesn't carry ANY Suzuki cars? When we asked they said they purchased the dealership from someone else and wouldn't be keeping the name much longer. Asked someone else who worked there and they said that they didn't like the Suzuki merchandise anymore? Lets get the story straight according to the internet they lost thier license to sell Suzuki due to; unethical sales practices! Number 2- if we have relatively bad credit, of a score UNDER 650 how can they offer us such good rates? Well because what they say online, in voicemail and on the phone isn't the same as what they will do for you. We get there and we have to PAY fees and taxes up front, finance charges are tacked on but unexplained and our interest rate was WAY above the legal limit!! Number 3- they will say whatever they can to get you in the door... But the cost of the car was above the value by far, we agreed on a full tank of gas and a full size spare tire only to get neither of those upon pick up of car. Number 4- They cannot explain WHO the lender is, WHAT the payments will be and the LENGTH of the loan... -When we took possession of the car they didn't even tell us these things?! When I called to get info they couldn't tell me on the phone they had to send the paperwork to the lender then send it to me... other then finding out the original car payment we agreed upon of $300 a month was now $372 a month, and the interest rate they promised to be LOW has to be over 40%! Because at a 4 year loan, which we were told would be a 2-3 year loan, the car we agreed to pay 9000 for will cost us more then 17000. Number 5- They impersionate They told us they were a lender on the phone, told us they could gaurentee a low intrest and 0 down... then we get there and none of these things are correct.... I believe; it's illegal to impersonate a federal company- like BANK. Selling a USED car at a rediculous rate and charging over the legal limist interest rates is illegal And more importantly not giving important information like a PURCHASE agreement is illegal. I wouldn't go there again if you paid us- we are seeking legal action- as I suggest everyone else does. More

I found on craigslist advertisement about 2008 Trailblazer. I called and took few minutes before somebody talk to me. The salesperson name TOM he couldn't answer my question: want around the quest Trailblazer. I called and took few minutes before somebody talk to me. The salesperson name TOM he couldn't answer my question: want around the questions. I asked for car fax - he offered CARMAX, but he couldn't show me because this is only for dealer issue from GM. They performed 150 points inspection:? I asked about brakes, suspension, 4x4 - no answers. This place should be shut down by state and investigated by General Attorney in Michigan. It is fraudulent place, with no brains. They offered 22% interest rate - joke? The sale person told me - THEY ARE RATED FIRST IN THE SATYSFACTION AND SALE in USA. Maybe in bicycle sale, not car. Mark More