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Brighton Ford

Brighton, MI

2.0
220 Reviews

8240 Grand River Ave

Brighton, MI

48116

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220 Reviews of Brighton Ford

December 06, 2017

Amazing! Troy Hill and his team were absolutely amazing! I was not pressured at any point like some car dealerships do. I was incredibly hesitant in buying a u More

by HedaL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Livermore, Troy Hill, Ashley Hay, Jack Ringwood
Dec 07, 2017 -

Brighton Ford responded

Wow, thanks for the praise Heather! So glad Troy and Dave were able to get you into a great vehicle at a price that worked for your budget! Please let us know if there is anything we can do for you now, or in the future.

December 03, 2017

Awesome We came from Lincol Park to buy a special pick up. And it was well worth the drive. Thanks Brighton Ford! It was a pleasure doing business with you. More

by Kimmiepie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Cowen
Dec 05, 2017 -

Brighton Ford responded

That's a far drive, so glad you made it out to Brighton Ford! Have a great day!

December 01, 2017

Thank you for the service I am greatful for the time and patience that Todd Cowan gave me helping me to pick just the right car. He took the time to explain and show me all th More

by Highwaygal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David, Todd Cowen
Dec 05, 2017 -

Brighton Ford responded

Glad that Todd was able to give you top notch customer service and thanks for choosing Brighton Ford.

November 19, 2017

Purchased Certified Pre-owned Edge Quick Response time to inquiry into car. Professional service. Troy made the whole experience go smoothly and efficiently. Edge is in great condition More

by Loulou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Hill
Dec 05, 2017 -

Brighton Ford responded

Thank you so much for the great review, glad we could meet all your needs. Troy is the best!

November 13, 2017

Amazing This was by far the best experience, wonderful service . Todd was very helpful I Love the truck :) I will for sure be recommending this dealership. More

by Lexicruz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Cowen
Nov 14, 2017 -

Brighton Ford responded

Thanks for the 5 star review, we really appreciate it and appreciate you being our customer! It's always great hearing how Todd helped another customer, he sure is great!

November 05, 2017

Great customer service Mike went above and beyond to find the car I was looking to buy at the end of the year. I really appreciate the time and effort made to make my buyin More

by Escape#1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Detmer
Nov 06, 2017 -

Brighton Ford responded

We love hearing experiences like this, thanks for sharing your experience and the 5 star review! Glad to hear that Mike was able to make buying your car so easy!

October 31, 2017

Buying a car Todd is not just a car sales man, he is a smart common sense guy who understands the customer and works very hard to make the shoe fit. Todd make More

by CHECKS AND BALANCES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Cowen
Nov 06, 2017 -

Brighton Ford responded

Thanks for the great review on Todd, we sure appreciate it! He sure does work hard for his customers!

October 31, 2017

Love my new car‼️ 😈 Our salesman Todd was awesome! He really made us feel comfortable about buying my new sweet xxx 2015 SEL Black Edge!!! Thanks Todd, yer the man, keep More

by Spoild2Deff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Cowen
Nov 06, 2017 -

Brighton Ford responded

We're glad to hear that you love your new car! Thanks much for the kind words about Todd, as he truly works hard to make sure that all of his customers get the best deal possible!

October 31, 2017

Excellent customer service. Todd provided us with excellent customer service and a quick closing. We were very satisfied with the purchasing experience and have been repeat custo More

by Lincoln
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Cowen
Oct 31, 2017 -

Brighton Ford responded

Thanks Lincoln! We appreciate your loyalty to Todd, as he always puts his customers first! Happy Halloween!

October 27, 2017

Outstanding Very professional and straightforward. I didn't really feel pressured into buying the vehicle and everything in terms of finance was laid out clearly More

by Gvnwltrs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Hill
Oct 31, 2017 -

Brighton Ford responded

The 5 star review really means a lot to us, so thank you for that! Also, glad to hear that working with Troy was so easy and professional! Have a great day!

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