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Bright Bay Mazda - Service Center

Bay Shore, NY

4.8
411 Reviews

411 Reviews of Bright Bay Mazda - Service Center

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September 02, 2023

Always a good experience with the service department and staff. Very attentive to their customers requests. More

by JLCOMPITELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn
September 02, 2023

I have leased my last three cars from Bright Bay Mazda. I trust Christian and his team whenever I need to purchase a car or need to have it serviced. I especially appreciate the video they send to my iphon More

by DHARDGR007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Banville
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2023

Service was great. The staff was friendly and knowledgeable. I have recommended others to your dealership More

by WOLFPAC14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Banville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Serafin
September 01, 2023

Service was great, I got to relax and wait patiently for my car to be serviced! Ken, Callie and Suli made it fun😀. Always a pleasure going to the service department. TY Mazda service team for being so prof More

by Bgmlem2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn, Walter, Ken, Callie, Suli
August 27, 2023

Friendly, caring, patient, accommodating, kind, listens to you with your needs. Everyone was very helpful. More

by DALESSNOOPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. Walter, Calli, Garth are excellent. Assets to your establishment.
August 27, 2023

Great dealership. Service dept and tech who serviced my vehicle informed me of issues and explained to me of all procedures. The technician was excellent. Mazda is a More

by f417dny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tech Garth Beckford
August 26, 2023

I appreciated how thoroughly they explained things to me and how quickly they got me in to inspect my vehicle. The inspection video is a nice feature and they scheduled the repair as soon as the parts were More

by Brenda D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter Miranda, Keith Ericson
August 22, 2023

Very nice, informative and accommodating. I will definitely continue to come back for all my needs. More

by RSINGER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard A.
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2023

Since purchasing my now 10 year old Mazda 6, I have been very satisfied with the sales and service ay Bright Bay More

by nancymaia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Mounce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter Miranda, Garth,all the service department
August 19, 2023

Callie and the Service Manager were fantastic. Got me in for an emergency visit, immediately offered me a loaner and even allowed me to take it to Boston if my car wasn’t ready. Thank you!!! More

by jconvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Callie
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