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Bright Bay Mazda - Service Center

Bay Shore, NY

4.7
294 Reviews

294 Reviews of Bright Bay Mazda - Service Center

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May 27, 2023

Poor scheduling and uneven delivery of services offered and charged. No loaner available. Poor communication. More

by INFO@JACKYOUNG.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Serafin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn
May 26, 2023

They are liers . Sold me a defective car and after a have to pay for repairs even, paid warranty. the sales Person Victor, cheat me whit the warranty "BUMPER TO BUM More

by osmelmarquez54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Serafin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Ayala
May 26, 2023

The service on my vehicle was great, I can feel it running much smoother, but a little expensive More

by alexrcg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Serafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023

Bright Bay Mazda employees are courteous, well mannered, polite, and very knowledgeable. I will continue to have my vehicle serviced there. More

by FDELLAPACE
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Serafin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn C.
May 17, 2023

Walter the service manager always on top of things great customer service facility bright bay mazda More

by mirandawalter938@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Serafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023

Always Immaculate. The Service advisors are always helpful and work together as a happy team. It is always a pleasure to come in for service as I am always warmly gree More

by yohines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Callie. Glenn and Walter
May 16, 2023

Love coming here for service on my CX5. Everyone is always so friendly and helpful! More

by LOURIVERA310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Serafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023

Even though my car is old "2012", I love the service and will continue as long as possible. Everyone is very courteous. neat and patient. Thank You, Hazel More

by MAEBARTLETT40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Serafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2023

Courteous and attentive to customers, fairly priced for parts and labor, proactive with recommendations for potential additional needs. More

by ray.kennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn C, Walter Miranda
June 25, 2020

Henry and the sales Manager at thisdealership are very professional and honest folk's. Don't waste your time with other dealers... As far as Mazda they speak for them selves great and very nice looking ca More

by wg102030
Recommend Dealer
Yes
Employees Worked With
Henry
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