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Bright Bay Mazda - Service Center

Bay Shore, NY

4.7
313 Reviews

313 Reviews of Bright Bay Mazda - Service Center

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August 09, 2023

The staff is knowledgeable and friendly. I like the video about what services they recommend. More

by flanniga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department
August 09, 2023

Love the video inspection and direct communication with the tech who is actually servicing my car. More

by margiegurwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lico
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

Everyone very nice and east to deal with. I would like a phone call when car is done. Not just a text More

by LILNAN1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
August 05, 2023

A pleasant experience as usual. My CX5 needed an oil change,the mechanic also performed a tire rotation and took a video of everything.Well satisfied.Every thing was done in a timely More

by VERRAZANO58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Callie Curtin
August 04, 2023

First time we used the free shuttle service for an appointment. It worked out well. More

by 2NDCHANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
August 04, 2023

well organized and pleasant experience. Everyone was very helpful. .Fast and reliable service. my car return in timely manners. More

by ashoksingh_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Serafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2023

Everyone was helpful nice and friendly answer all my questions inspected my car in a timely manner great service!!! More

by lorac1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2023

They have a very accomadating service department and are very thorough checking out your car. More

by TOMREI9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lico
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2023

Friendly staff that welcomed me when I arrived. Went over everything that was going to be done for my service. Fast and reliable work. More

by rkm508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Mounce
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2023

Didn't purchase my vehicle here so they told me they are 4 to 6 weeks out to repair 2 recalls. My car failed inspection. More

by Unhappy
Recommend Dealer
No
Employees Worked With
Woman at service desk
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