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Bright Bay Mazda - Service Center

Bay Shore, NY

4.7
313 Reviews

313 Reviews of Bright Bay Mazda - Service Center

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August 20, 2023

Since purchasing my now 10 year old Mazda 6, I have been very satisfied with the sales and service ay Bright Bay More

by nancymaia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Mounce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter Miranda, Garth,all the service department
August 19, 2023

What excellent service! On time and very thorough. Thanks Bright bay for exceptional service once again. More

by ANTPADULA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2023

Callie and the Service Manager were fantastic. Got me in for an emergency visit, immediately offered me a loaner and even allowed me to take it to Boston if my car wasn’t ready. Thank you!!! More

by jconvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Callie
August 19, 2023

I always receive great customer service from bright bay service. I always feel like a valued customer. More

by CAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service deparmtn
August 18, 2023

Very professional, I felt honest and quick. Much better than any other Mazda service dealership I’ve been to. More

by salernolinda1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic that worked on my car and husband’s many times
August 18, 2023

Always have had an excellent experience with Bright Bay Mazda, from the original sale to the follow up service. They do any requested service, and present any additional service without any pressure. They More

by mikelevey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Mounce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Callie Curtin, Justin Singh
August 17, 2023

Second time they suckered me into service I didn't need! In order to save on the NYS Inspection I brought my car back to this dealer for service. It has ended up costing me hundreds of dollars in service th More

by JRGIORDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Serafin
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2023

Had an awesome experience at Bright Bay. Service manager was available when I arrived. the whole checkin experience took about 3 minutes. Technician took a video of my car and explained a More

by Hey Jude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Callie C.
August 10, 2023

They take my car in right away. The wait was short. They sent me a video clearly explaining everything they've done. It was a painless experience. More

by CHRISSAV713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I delt with the mechanics. I don't remember there names.
August 10, 2023

Service is top notch and very professional from scheduling an appointment, during service, and to checkout! Highly recommended! More

by GHINTEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Lico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter M.
Aug 10, 2023 -

GHINTEK responded

Service is top notch and very professional from scheduling an appointment, during service, and to checkout! Highly recommended!

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