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Bright Bay Mazda - Service Center

Bay Shore, NY

4.8
384 Reviews

384 Reviews of Bright Bay Mazda - Service Center

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December 31, 2023

The dealer is always accommodating. The service is always excellent and thorough. Very friendly staff and they explain everything. More

by acm829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Mounce
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2023

I like how Bright Bay Mazda video’s and explains what work is recommended. I purchased my Lincoln and Mazda there. I’m very happy and recommend the dealership. More

by Deevodvarka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
December 29, 2023

Easy service scheduling and video updates while auto is workiked on. Car was taken right on time and work completed in a short period of time More

by TOM.LINDEMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla in service
December 29, 2023

Great experience. Love the video showing us what is being done.The Communication is great. More

by ISLESFAN0923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Serafin
December 28, 2023

Although, Service was fully booked, they made room for me and repaired my vehicle which ultimately involved the replacement of a badly damaged tire that was damaged due to a road hazard and covered under More

by rlink49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard A.
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2023

I truly appreciate everyone especially Callie and Walter at the service team. They always go above and beyond and just truly grateful for them! Merry Christmas everyone! More

by CO6781785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Callie
December 20, 2023

Efficient and very easy to work with. Any additional work was properly explained and documented. More

by ken736cc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hoyt
December 17, 2023

The service received at Bright Bay was outstanding, as always. I was kept apprised at all stages. The staff is friendly and very helpful. More

by tnewsome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Serafin
December 17, 2023

We worked with Chris Lico and he was excellent. Very patient and thorough. Would definitely recommend. More

by NEISHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lico
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2023

A pleasure to have my car serviced there, Walter is excellent and very professional! Thank you ,I’ll be returning. More

by cfegy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter
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