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Bright Bay Mazda - Service Center

Bay Shore, NY

4.7
337 Reviews

337 Reviews of Bright Bay Mazda - Service Center

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October 22, 2023

Very professional service manager. Cally was wonderful. Very knowledgeable and extremely willing to go the extra mile More

by WSROLOSON
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cally. Service area
October 21, 2023

Had a wonderful experience, staff were very nice and professional. My needs and expectations were met and exceeded as far as I’m concerned. More

by Jmichel0728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2023

Very pleasant clean, and efficient. Answered all my questions. Polite staff. Nothing negative to say. I'll keep bringing my car here for service More

by DIETPRO60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Serafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : john serafin
October 17, 2023

Service was handled quickly and I was given a video on the results of the safety checks. More

by ELLTEE51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Mounce
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2023

Slow service, trouble finding my order,than trouble finding what I ordered.2hrs for 4 tires More

by rooner411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
October 15, 2023

They are always quick with their service and provide me a full report on what my car may need work on in the future. Full breakdown and analysis on my vehicle is much appreciated. More

by MATTHEW.A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Serafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Banville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard A.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Mounce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Lico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Orlando
October 14, 2023

They are very friendly and use technology to keep you updated on your vehicle... The problem I had was that the technician sent a video explaining what was found on my car... he stated that my brake pads More

by fgolder1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Mounce
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2023

Professional workers, honest and they explain everything to you. Will recommend them to family and friends. You can trust them. More

by REJ67_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lico
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2023

Great dealership. Callie my service advisor is the best. She was very helpful and kept me informed with all the work being done. Would highly recommend this dealership More

by richmsuep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Mounce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Callie Curtin
October 08, 2023

Great service was in and out quickly. Everyone was very friendly and made my trip run smoothly. More

by WHATASHAME22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young lady in service can’t recall her name
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