Bright Bay Mazda - Service Center

From Chris in sales to Walter and Callie in service automotive specialists Keith. Owning my first Mazda my experience as been spectacular. I love everyone I have an encountered. And I am a Mazda girl f automotive specialists Keith. Owning my first Mazda my experience as been spectacular. I love everyone I have an encountered. And I am a Mazda girl for life. Actually Bright bay Mazda girl for life. Thank you! Everyone More

Dealing with Walter was great, as usual. I appreciate his expertise and assistance when I bring my vehicle in for service. I appreciate his expertise and assistance when I bring my vehicle in for service. More

Totally Disappointed! I received a courtesy ride to work and was left stranded. Walter my service tech called me several times along with multiple texts to request my appr I received a courtesy ride to work and was left stranded. Walter my service tech called me several times along with multiple texts to request my approval to get my money yet was unconcerned about me getting back to the dealership when the repair was complete. It seems it was ready at 330pm I am so used to my car being parked outside of my work daily and I was so engaged at work I forgot to follow up with the dealership which I realized I had not heard from the dealership until walking out and not seeing my car after work. I was expecting my phone to ring when my car was ready but Walters excuse to me was he did not want to disturb me at work however he didn't mind multiple calls to me to request authorization so he could get paid. Walters' excuse was absolutely unacceptable, especially as I have been a long time customer to that repair shop. Callie and Glen have always made sure to take care of me! They are the reason I maintained my loyalty. Walter did not even offer to deduct my unnecessary Uber cost from my bill. Horrible experience!! More

Work was performed in a professional and timely manner. The video of the inspection was informative and very cool. The video of the inspection was informative and very cool. More

Great service! It was kinda fast. They have water and I think some coffee you can take. It was kinda fast. They have water and I think some coffee you can take. More

Every time I come to this service center they treat me great. Callie C. is always very helpful and accommodating! The video that the mechanics send when doing the inspection is super informative, especial great. Callie C. is always very helpful and accommodating! The video that the mechanics send when doing the inspection is super informative, especially for people that aren't that car savvy. I would absolutely recommend coming to this service center! They also have complementary snacks and beverages in the waiting area. More

Friendly, fast service and they always keep you informed during your service appointments. I also like how you can approve added maintenance on your phone during your service appointments. I also like how you can approve added maintenance on your phone More

I have been coming to bright bay mazda for many years both for purchases and service and my salesman Chris Lico id always helpful and courteous Walter in service is also the best both for purchases and service and my salesman Chris Lico id always helpful and courteous Walter in service is also the best More

Professional as well as patient. I am happy with the excellent and quick service they provide. I am happy with the excellent and quick service they provide. More

Very positive experience. The staff are courteous, efficient and professional. The dealership is clean so waiting for my vehicle to be serviced was enjoyable. The staff are courteous, efficient and professional. The dealership is clean so waiting for my vehicle to be serviced was enjoyable. More