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Bright Bay Mazda - Service Center

Bay Shore, NY

4.8
384 Reviews

384 Reviews of Bright Bay Mazda - Service Center

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January 24, 2024

The service department goes all the way to accommodate a customer. I will always go to this service department. The staff is excellent and mechanics explain everything as well as show you. Keep up the gr More

by tai8272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Callie, Walter, Steve the serviceman
January 23, 2024

Very clean, very professional, very friendly. Everything was explained to me perfectly. The video I was sent was great. More

by BridgetRoemer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hoyt
January 13, 2024

Very pleased with the excellent service I received from service advisors Callie Curtin and Bret Hoyt. Service technician Steve also was very helpful. Highly recommend Bright Bay Mazda Service. More

by IADANZA11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Callie Curtin and Bret Hoyt
January 12, 2024

Courteous and attentive staff, knowledgeable and involved technicians, fair pricing with detailed and fully explained service invoices More

by specialrayk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Callie C.
January 12, 2024

Bright Bay Mazda has always (over ten years) been a very extraordinary car dealership WITH EXCELLENT SERVICE DEPARTMENT! The best I have ever had, and I was not born yesterday, and have had several differe More

by ccgraphics85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Callie, Walter
January 06, 2024

Even though my online appointment somehow didn't register, and it was a very heavy Service day, my vehicle was serviced and ready for me by days end. Calle was professional, friendly, and so very ni More

by lme1304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calle, Justin
January 06, 2024

Courteous and helpful personnel, quick and professional levels of service, Fairly priced with clean and modern facilities. More

by specialrayk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Miranda, Callie C., and Glenn C.
January 04, 2024

Curteous & Efficient Staff, Clean waiting area. I like the video they send to my phone More

by AMWEISMAN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lico
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2023

Very professional service. Explained in an understandable way. I would recommend Bright Bay Mazda highly More

by DWMAW54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Banville
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2023

Excellent job and nicely done with the video at the car bay documenting the repairs More

by JOHN710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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