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Bright Bay Mazda - Service Center

Bay Shore, NY

4.7
337 Reviews

337 Reviews of Bright Bay Mazda - Service Center

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November 15, 2023

Excellent service. The communication from the dealer was great, the staff was friendly, and the service was completed in a timely fashion. More

by denisdapuzzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter from the Service Department.
November 15, 2023

They have a comfortable waiting room with refreshments and bathrooms. They come out to you if questions need answers . Someone comes out to ask if you need anything periodically More

by japu304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Ayala
2.0
This rating includes all reviews, with more weight given to recent reviews.
Richard A.
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2023

All of the staff was very friendly and the appointment began on time. I will be happy to return. More

by GREGORY.ATHERTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard A.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't recall the names, but everyone in the shop, sales floor and various reception desks were polite and professional.
November 10, 2023

Very nice young lady very helpful and answered questions as well as the mechanic love it when they show you the video explaining what they are doing with my car . Love Mazda and all those that work there . More

by MANKIND56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure the young lady Callie or Carrie I forgot which name . It is but always sweet and with a smile .
November 07, 2023

Staff was courteous and informative. They finished the job promptly and addressed all my concerns More

by jguz35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Britch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Bright Bay Mazda responded

Thanks for the Great Review!

November 06, 2023

I need to write 15 words but I can say it in two you guys are amazing and professional and super cool.. it’s why I choose the dealership over anyone else for services More

by BRITTANY.BOSAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 06, 2023 -

Bright Bay Mazda responded

Thank you So Much For The Great Review!

November 04, 2023

Absolutely splendid! Efficient and accommodating! Works done quicker that promised! Will recommend to all. Beautiful waiting room and wonderful staff! More

by richard.atherton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard A.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Callie , Walter, Garth
Nov 04, 2023 -

richard.atherton responded

Thank you! We really value your business!

November 01, 2023

Always a pleasure. Timely and very kind. It’s my third Mazda. Couldn’t be happier. Thank you More

by NANCYEMG92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Mounce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken
October 30, 2023

Service experience was helpful and professional. I would recommend Bright Bay to all my friends and family. More

by dfrost1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lico
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2023

everyone in the service was very helpful. Car was completed in the time they had stated. More

by PJRTMASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Serafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard A.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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