Bright Bay Mazda - Service Center

Pleasant staff and atmosphere. Wait time was longer than usual but not awful. Could have been a little less chilly during the extended wait. Wait time was longer than usual but not awful. Could have been a little less chilly during the extended wait. More

Excellent service department. Came in for first oil change on my new Mazda. I received a video from the tech showing and explaining the entire process. I would highly recommend Br Came in for first oil change on my new Mazda. I received a video from the tech showing and explaining the entire process. I would highly recommend Bright Bay for both service and sales. I wouldn't go any where else. More

the entire staff was excellent. work done was corrected and in a timely manner. the people that work there are awesome work done was corrected and in a timely manner. the people that work there are awesome More

Walter the Service advisor was great with providing repair details/updates, and technicians work found exemplary; would highly recommend. repair details/updates, and technicians work found exemplary; would highly recommend. More

Excellent service attention to detail professional team that really takes care of you. I had an unexpected issue and they fit me in and made sure my car was safe to drive. They listened and were responsive that really takes care of you. I had an unexpected issue and they fit me in and made sure my car was safe to drive. They listened and were responsive to my needs. The service video was awesome! More

Service employees were very helpful. Overall experience was great but my vehicle was not fixed. Brakes still squeek, just have to deal with it as I don't have time to run back and forth Overall experience was great but my vehicle was not fixed. Brakes still squeek, just have to deal with it as I don't have time to run back and forth to the dealership. More

Prompt attention to my wheel (rim) repair. Looks great! Thank you so much. Dropped my CX5 off on Saturday and had it back Monday afternoon! Looks great! Thank you so much. Dropped my CX5 off on Saturday and had it back Monday afternoon! More

Love the service ! Walter the service consultant is professional and goes above and beyond to service his customers . He is an asset to your company and deserves a rais Walter the service consultant is professional and goes above and beyond to service his customers . He is an asset to your company and deserves a raise More

I can’t remember exactly but I think the name of the person who helped me was Callie. She was very helpful and the experience with updates sent to my phone was very efficient. person who helped me was Callie. She was very helpful and the experience with updates sent to my phone was very efficient. More

It was easy to make an appointment. Staff were efficient, informative and professional. We waited during service and the waiting room was very comfortable —appreciated the wi-fi, coffee Staff were efficient, informative and professional. We waited during service and the waiting room was very comfortable —appreciated the wi-fi, coffee (with real milk!!) and snacks. The video was very informative and appreciated. More