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Bright Bay Mazda - Service Center

Bay Shore, NY

4.7
337 Reviews

337 Reviews of Bright Bay Mazda - Service Center

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March 23, 2024

Making the service appointment to getting my car, the service department made everything a beeeze. More

by JENNIFERGONIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dealt with the service dept
March 22, 2024

Good service with no pressure to purchase unnecessary components. Overall the service experience was pleasant. More

by FRANKTOICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Banville
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2024

Very clean. Everyone was very friendly and professional. Waiting room was nice with complimentary snacks and drinks. Quick service too. More

by Soph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter
March 19, 2024

friendly, did the job showed what was needed and did it. Mazda best car I ever had More

by GBADGER33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Serafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2024

We continue to have excellent experiences with Bright Bay. This is our second vehicle purchased their and the 3rd service experience. The video overview of the vehicle during service is great. More

by Hey Jude
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hoyt
March 13, 2024

The service department is always so accommodating. It’s inconvenient to have to bring your car in but they really do put so much effort into making it a pleasant experience. I would recommend them to More

by TRAINGIRL333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Banville
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2024

Everyone has been great. Callie in service has been very helpful. Happy as a first time Mazda owner. More

by CDEPALMA55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Callie
March 08, 2024

Quick response, clear communication and description of work that was being done on my car. More

by kevsyeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter M.
March 02, 2024

All the service staff are very professional and super accommodating. Bret Hoyt went above beyond to ensure my extended warranty would cover the needed parts and labor . Very happy ! Thank you More

by dgallo94
Recommend Dealer
Yes
Employees Worked With
Bret Hoyt
March 01, 2024

It was a very good experience and it was so effortless as well, very satisfied More

by gaston_debiassi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Serafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Lico
5.0
This rating includes all reviews, with more weight given to recent reviews.
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