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Bright Bay Mazda - Service Center

Bay Shore, NY

4.8
384 Reviews

384 Reviews of Bright Bay Mazda - Service Center

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July 21, 2024

First time Mazda owner. We had a good experience w/ the Sales team and the one time so far with the Service team. More

by darkhorse555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Britch
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2024

Our sales consultant Rich was great, explained everything, and made the whole process as easy as possible! More

by tjd23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard A.
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2024

Chris Lico is excellent to work with. Great communication, very knowledgeable and professional. Would recommend to anyone. More

by MCOUSINS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Callie in Service Dept
July 16, 2024

I would have appreciated being told what was happening instead of sitting for 2 hours and then having to ask as it was a simple oilchange and state inspection. All was rectified after I had to bring my ca More

by CRACKLINEMBERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
July 10, 2024

Always efficient and very thorough! Having access to a loaner is also helpful so I can still work! More

by TONICHRISTIE71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Miranda and mechanic (not sure of name)
July 07, 2024

Excellent customer service. Bret explained Everything. All questions were answered. Very knowledgeable, courteous and kind. More

by BFERRARA56
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Mounce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett- service- 5 stars
July 07, 2024

Excellent service, great communication. Love the video of the vehicle being inspected and the checklist showing if there were anything that needed to be looked at or they were ok. Callie wa More

by jankeepersaud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Callie C.
July 04, 2024

I had a Positive experience at this dealership. Everyone was friendly and service department was pleasant. More

by GS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lico
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2024

Horrible experience with a long wait for repairs to be completed on a brand new car. More

by ZOMANYU
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not applicable
July 02, 2024

Friendly staff, honest, great service. I recommend them to any friends who are in the market for a new car. More

by MPQUINN42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Lico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bret Hoyt
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