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Bright Bay Mazda - Service Center

Bay Shore, NY

4.7
337 Reviews

337 Reviews of Bright Bay Mazda - Service Center

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June 08, 2024

I wish two years ago they would have taken better care of us when we got this car, “our 4th at this dealership” but that was the little inventory no deals time. More

by KJCRONIN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
June 08, 2024

Great service and follow up Communication was always kept, agent kept word on discount guarantee More

by PHILLIPV2413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
May 31, 2024

Very annoyed. booked appointment for simple oil change. Told them I don’t ant 22 point inspection, just oil change. Waited over an hour and they still did 22 point More

by VASSILIOU.5671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 29, 2024

Service was great Kayla was incredible . she accommodated me with a rental . She is so professional and so smart at what she does .This is why I still use bright bay masda Kayla and Walter ar More

by BRNDEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla and Walter service consultant
May 27, 2024

Our sales person was excellent. He went above and beyond to make things smooth for us More

by TOMMYESPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard A.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

Great customer service before and after the purchase! I purchased a second Mazda because of the wonderful experience with the first. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter Miranda 5 Stars
May 26, 2024

It was a Quick, friendly and easy customer service. I was very satisfied with everything. More

by jaclynm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Callie
May 24, 2024

Once again a very pleasant experience with Bright Bay Service Department. Service is always handled professionally and their friendly demeanor, lovely waiting room and speed of service is A+. More

by consuelogross24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Miranda, Callie
May 24, 2024

Mathew was the best. There was a problem with my warranty and he did everything he could to help. Mathew was very polite and if I ever have a problem he will be the one i More

by letsgopostal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew.
May 24, 2024

I keep coming back to Bright Bay Mazda for my 2019 CX-5's needs because I trust this dealership and the folks I interact with. I come from Jackson Heights in Queens. Bret H.....the new customer adviser.. More

by jthunder42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Banville
5.0
This rating includes all reviews, with more weight given to recent reviews.
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