Bright Bay Mazda - Service Center

service advisor walter pleasant and helpful. good staff, comfortable waiting area. video inspection helpful as well good staff, comfortable waiting area. video inspection helpful as well More

Always a pleasure dealing with the service department. Everyone is friendly and helpful answering questions. Everyone is friendly and helpful answering questions. More

I brought my car to the dealership because they had the part I needed. Okay, a quick fix and I would be out and on my way to work. It took them 3 hours to attach a hood latch, check my tire pressure, tire part I needed. Okay, a quick fix and I would be out and on my way to work. It took them 3 hours to attach a hood latch, check my tire pressure, tire sensors, and oil. More

The service dept was great. Callie was very helpful and tried to help me the best that she could. Callie was very helpful and tried to help me the best that she could. More

I bought my car here, so I bring it here for service. Most of the time they are top notch, but other times not so much. There are two specific times that I made an appt in advance for a specific servic Most of the time they are top notch, but other times not so much. There are two specific times that I made an appt in advance for a specific service. When the day of my appt arrives, they don't have the part in. The specific part that I spoke to them about when I made the appt. So both times I had to return the next day, which defeats the purpose of making an appointment and clearing your calendar only to be told to come back the next day. One other complaint is two times I informed them that there was a slow leak in my tire. They told me no, there wasn't. One of the times they actually found the leak after they said there wasn't one. The second time happened the other day. They insisted there was no leak. But how else does a individual tire lose air pressure and the others don't? More

Excellent service, the work was done quickly and efficiently. The loaner car was a definite benefit. My service advisor Callin was both professional and friendly. efficiently. The loaner car was a definite benefit. My service advisor Callin was both professional and friendly. More

Quick & Pleasant experience, quiet, and relaxing, waiting for my car, coffee, tea, bottled water & snacks too. waiting for my car, coffee, tea, bottled water & snacks too. More

I always receive excellent service from the department. The video is quite helpful in showing what the technician is doing. This is my second CX5 with this dealership, and I'm quite pleased with their atte The video is quite helpful in showing what the technician is doing. This is my second CX5 with this dealership, and I'm quite pleased with their attention to detail, professionalism, and expertise. More

Excellent service. Love the videos to explain what is needed and what still looks good on the car. Love the videos to explain what is needed and what still looks good on the car. More

The intake was fast and easy. The video was a nice touch and the quality of work was excellent The video was a nice touch and the quality of work was excellent More