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Bright Bay Mazda
Bay Shore, NY
837 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 837 reviews
October 14, 2023
They are very friendly and use technology to keep you updated on your vehicle... The problem I had was that the technician sent a video explaining what was found on my car... he stated that my brake pads updated on your vehicle... The problem I had was that the technician sent a video explaining what was found on my car... he stated that my brake pads were down to 4mm, but my rotors were in perfect shape an no rotor work was needed... just the pads replaced, he would have the service service advisor contact me with a price to have the pads replaced... A few minutes later I get an email requesting my approval for the brake work... I open the quote and am shocked seeing a quote for $815 dollars to have the pads replaced and the rotors "resurfaced" (which the tech said wasn't needed)... so basically they wanted to charge me for work that wasn't needed... I declined the work and took it somewhere else to have the front and rear pads replaced for $300... I you have work done here pay attention to all the information they give you... I will not be bringing my car there in the future, which is a shame because my family have purchased 3 vehicles from them in the last 3 years and was planning on a 4th the spring of next year... More
by fgolder1
Verified CustomerEmployees Worked With
October 11, 2023
It was a good experience and an easy buying process. Fast turn around time to get the car ready. Fast turn around time to get the car ready. More
by Msoohoo
Employees Worked With
October 10, 2023
Great dealership. Callie my service advisor is the best. She was very helpful and kept me informed with all the work being done. Would highly recommend this dealership Callie my service advisor is the best. She was very helpful and kept me informed with all the work being done. Would highly recommend this dealership. More
by richmsuep
October 08, 2023
I had a Great Experience with purchasing my Mazda. Tom was very efficient and walked me through all I needed to know and accomplish. He was absolutely amazing and I would highly recommend him. Tom was very efficient and walked me through all I needed to know and accomplish. He was absolutely amazing and I would highly recommend him. More
by PATRICIA.MCCARTIN32
Employees Worked With
October 08, 2023
Chris was great to work with. Knowledgeable kind and patient. I will definitely recommend him and Bright bay Mazda. Knowledgeable kind and patient. I will definitely recommend him and Bright bay Mazda. More
by PINA41076
Employees Worked With
