Bright Bay Mazda

This is the second time leasing from this dealership and everyone there makes the process so quick and easy. everyone there makes the process so quick and easy. More

Bret Hoyt was personable and professional. Service was for oil change and inspection. Other maintenance items were found, estimate provided, that I plan to address in the near future. The fron Service was for oil change and inspection. Other maintenance items were found, estimate provided, that I plan to address in the near future. The front right tire that had been leaking since before our last visit to Bright Bay March 2023. At that time the technician put the tire in the dunk tank but did not see any evidence of a leak. He adjusted the valve hoping that would solve the issue. It did not. Tire was an annoyance for the most part but nothing more than 2 lbs of loss between tire air checks. We had exceptionally cold weather in January and the tire sensor lit up on the dash board. This time the technician removed the tire from the rim and found a nail inside the tire by the sidewall. Nail head was broken off on the outside that's why the technician couldn't find the leak March 2023. The tire was not repairable. Luckily I had purchased the tire and rim warranty at the closing 4 years ago. We received a tire at no cost to us. SCORE! The waiting area was clean with comfy chairs and "breakfast" bar with stools. Complimentary coffee, tea, water and snacks. TV remote was there so I was able to change from political channel to TBS to watch old episodes of Friends. All this and a great view of Red Miata. Even though Garden City Mazda is within 5 miles of my home I will travel the extra miles to have Bright Bay service my Mazda. More

I had an amazing experience at Bright Bay Mazda. From the start, John was awesome: super attentive, patient, and always willing to help. He even put a little bow on the car so I could take pictures From the start, John was awesome: super attentive, patient, and always willing to help. He even put a little bow on the car so I could take pictures when I picked it up!😊 Christian, the sales representative, made sure everything went smoothly and exactly how I wanted it, and Steven walked me through the financial process, making it simple and easy to understand. (Además, si prefieres hablar en español, Christian y Steven pueden ayudarte, garantizando que entiendas todo de manera clara y te sientas cómodo con tu compra. En lo personal, hablar en español fue de mucha ayuda para mí porque podía expresarme de mejor manera y resolver todas mis dudas). The whole team was professional and friendly, making the buying process really positive. I’m super happy with my car and definitely recommend them! More

The service department is friendly and very helpful. I feel treated right, here at Brightbay Mazda. I feel treated right, here at Brightbay Mazda. More

We had a very good experience with the purchase of the new car. They were very professional very informative overall very good new car. They were very professional very informative overall very good More

Excellent service Work done in a timely manner Very pleasant customer service Walter is always pleasant and accommodating pleasant customer service Walter is always pleasant and accommodating More

James was very knowledgeable and great to work with. I would come back again to have him help with a purchase again I would come back again to have him help with a purchase again More

I was very pleased with my experience. John worked with me to get me into the car I wanted John worked with me to get me into the car I wanted More

Always have a pleasant experience at Bright Bay. Walter Miranda in the Service Dept is exceptional to work with. This is my 4th Mazda from your dealership and it certainly wont be my last. Walter Miranda in the Service Dept is exceptional to work with. This is my 4th Mazda from your dealership and it certainly wont be my last. More

From start to finish, buying a new car from Bright Bay was convenient, trusting and priced right. was convenient, trusting and priced right. More