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Bright Bay Mazda
Bay Shore, NY
898 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 898 reviews
April 18, 2024
Great process with excellent communication. Flexible scheduling and polite representative to assist with what your car may need. Flexible scheduling and polite representative to assist with what your car may need. More
by 1075RAY61
Verified CustomerEmployees Worked With
April 18, 2024
I come back to bright bay every 18 months since I have two leased mazdas I always deal with Chris Lico and I could not be happier thanks Chris two leased mazdas I always deal with Chris Lico and I could not be happier thanks Chris More
by DIFI23
Employees Worked With
April 17, 2024
Usually the service dept is excellent but this time was weird. I had an appointment, was there on time and seemed like the guy that was being helped was a walk-in. There were two people at the service coun weird. I had an appointment, was there on time and seemed like the guy that was being helped was a walk-in. There were two people at the service counter; one was helping the guy and the other was doing something on the computer. It took longer than it should have for someone to even say “we’ll be right with you” and when they did they said the other person who was with someone would be right with me. The customer was asking a series of questions and only at that point did the other person say, ok, I’ll help you. Just all very odd. Then when I picked up the car, the person barely made eye contact with me and rushed me out. Overall strange. I hope it doesn’t happen again. More
by TERESALHANSEN
Employees Worked With
April 17, 2024
I went to see Chris Lico with numbers in mind after doing my homework. He was very accommodating and his numbers pretty much matched mine. This is my 3rd or 4th car I leased with him over the years my homework. He was very accommodating and his numbers pretty much matched mine. This is my 3rd or 4th car I leased with him over the years More
by TLICARI
Employees Worked With
April 15, 2024
was looking for salesman that didn't give any xx and wanted to sale a car wanted to sale a car More
by KOTOOLE0
Employees Worked With
April 14, 2024
Once again the service tech forgot to top off my fluids, I check when I get home. This is now the second time in 116K miles that they forgot, I guess I should consider myself lucky. The service writer Mr. I check when I get home. This is now the second time in 116K miles that they forgot, I guess I should consider myself lucky. The service writer Mr. Miranda was absolutely great, and he is the reason I returned to Bright Bay after having a horrible experience with another service writer. More
by adam12training
Employees Worked With
Walter Miranda
April 14, 2024
i am so happy to decide to bay this car from your deal . i thing to have good deal. i thing to have good deal. More
by FROMANO43
Employees Worked With
April 12, 2024
Great service, I needed my car the same day for an important family affair and the service department was able to turn it around in 2 hours. Extremely professional. important family affair and the service department was able to turn it around in 2 hours. Extremely professional. More
by BLOOMY
Employees Worked With
Service department advisor
