
Bright Bay Mazda
Bay Shore, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 915 reviews
As I've said in all my previous reviews, everyone there is professional, yet friendly and go out of their way to make sure everything goes smoothly. They never try to talk you into unnecessary work. They is professional, yet friendly and go out of their way to make sure everything goes smoothly. They never try to talk you into unnecessary work. They have top-notch mechanics, and I know my car will be repaired correctly. More
Excellent service, great customer service, awesome experience. Worth the hour-long drive to my original dealer. experience. Worth the hour-long drive to my original dealer. More
Great dealer and a very nice guy who has been working with us on this issue with us on this issue More
Everything was great Staff, service facility is wonderful Always a pleasure having our car serviced here wonderful Always a pleasure having our car serviced here More
Great experience, very helpful and didn’t feel too “salesy” or pressured to buy, but ending up finding the best car for me! “salesy” or pressured to buy, but ending up finding the best car for me! More
Great Service Dept. Making an appoinment online is easy and when you arrive for your appointment you are taken care of immediately. Callie is very friendly and helpful i Making an appoinment online is easy and when you arrive for your appointment you are taken care of immediately. Callie is very friendly and helpful in handling your service apppointment from beginning to end. Service techs are also great. More
My car-buying experience at Bright Bay Mazda was excellent. Certified sales consultant, Rich Atherton, made my buying experience easy and quick! excellent. Certified sales consultant, Rich Atherton, made my buying experience easy and quick! More
Excellent Dealership. Warm and friendly experience. I was a Honda person for many years and came to the showroom undecided. My salesperson Rich A was very knowledge and pe Warm and friendly experience. I was a Honda person for many years and came to the showroom undecided. My salesperson Rich A was very knowledge and personable. He explained the features and benefits of the different Mazda models and listened very carefully to my story so he was able to assess my needs Rich provided the info I needed to put me in the right vehicle. Many dealerships are using "Tariff scare tactics" push their customers into quick decision making. Not so at Bright Bay. I never felt under any pressure to make a rash decision. I had a great experience when picking up my car. Rich went over the features in detail and even set up my phone and Carplay. His response time to my folllow up questions on phone calls and texts was immediate. Additionally , It was a smooth transaction when meeting with the finance person Ann Marie Hay She was also very professional and friendly. She went through all of the available options so that I was able to make a selection I never felt pressured to add anything I was not comfortable with and there were no surprises at the closing. Overall If you are looking for a dealership that is low key and welcoming I recommend Bright Bay. I love my new Mazda and anticipate the same professional care when its time for service. More
Had a great experience at Bright Bay Mazda when my check engine light came on. I was a bit concerned walking in, but the staff , especially Callie, were super friendly and got me in quickly. They diagnosed engine light came on. I was a bit concerned walking in, but the staff , especially Callie, were super friendly and got me in quickly. They diagnosed the issue, explained everything clearly, and had me back on the road faster than I expected. No pressure, no upselling—just honest, professional service. Definitely coming back for any future work! More