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Bright Bay Mazda
Bay Shore, NY
784 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 784 reviews
Verified Customer
December 29, 2024
I brought my car to the dealership because they had the part I needed. Okay, a quick fix and I would be out and on my way to work. It took them 3 hours to attach a hood latch, check my tire pressure, tire part I needed. Okay, a quick fix and I would be out and on my way to work. It took them 3 hours to attach a hood latch, check my tire pressure, tire sensors, and oil. More
by NARISSA.D.PALMER
Employees Worked With
December 27, 2024
Patient, answered all my questions, everyone was friendly and always greeted me with a smile. and always greeted me with a smile. More
by ortegawanda
Employees Worked With
December 27, 2024
The service dept was great. Callie was very helpful and tried to help me the best that she could. Callie was very helpful and tried to help me the best that she could. More
by RICH57145
December 26, 2024
Rich Mounce is the best sales associate ever! Always get us into the perfect vehicle. Always get us into the perfect vehicle. More
by MARCELLE.LEIS
Employees Worked With
December 24, 2024
All the staff at Brigh bay mazda was great beginning with victor the seller in charged and steven at financing. victor the seller in charged and steven at financing. More
by rafmil55
Employees Worked With
December 23, 2024
I bought my car here, so I bring it here for service. Most of the time they are top notch, but other times not so much. There are two specific times that I made an appt in advance for a specific servic Most of the time they are top notch, but other times not so much. There are two specific times that I made an appt in advance for a specific service. When the day of my appt arrives, they don't have the part in. The specific part that I spoke to them about when I made the appt. So both times I had to return the next day, which defeats the purpose of making an appointment and clearing your calendar only to be told to come back the next day. One other complaint is two times I informed them that there was a slow leak in my tire. They told me no, there wasn't. One of the times they actually found the leak after they said there wasn't one. The second time happened the other day. They insisted there was no leak. But how else does a individual tire lose air pressure and the others don't? More
by danl64
Employees Worked With
Walter at the service desk is awesome!
December 23, 2024
Excellent service, the work was done quickly and efficiently. The loaner car was a definite benefit. My service advisor Callin was both professional and friendly. efficiently. The loaner car was a definite benefit. My service advisor Callin was both professional and friendly. More
by WALTER27
Employees Worked With
December 23, 2024
Quick & Pleasant experience, quiet, and relaxing, waiting for my car, coffee, tea, bottled water & snacks too. waiting for my car, coffee, tea, bottled water & snacks too. More
by TDBELLA777
Employees Worked With
December 22, 2024
I always receive excellent service from the department. The video is quite helpful in showing what the technician is doing. This is my second CX5 with this dealership, and I'm quite pleased with their atte The video is quite helpful in showing what the technician is doing. This is my second CX5 with this dealership, and I'm quite pleased with their attention to detail, professionalism, and expertise. More
by consuelogross24
Employees Worked With
