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Bright Bay Lincoln - Service Center

Bayshore, NY

4.9
21 Reviews

21 Reviews of Bright Bay Lincoln - Service Center

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July 27, 2025

As always, servicing my Lincoln is a pleasure at Bright Bay Lincoln… They’re the best dealer I’ve worked with… More

by Rio021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Allen
Jul 27, 2025 -

Bright Bay Lincoln responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 25, 2025

this is my second vehicle I purchased from this dealership. I’ve been dealing with them for a decent amount of years now and I am a car guy. I know a little bit more than the average person and I c More

by MJFICCO
Recommend Dealer
Yes
Employees Worked With
Janice Allen, service advisor, I also dealt with Ricky one of the mechanics.
Jul 25, 2025 -

Bright Bay Lincoln responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 23, 2025

The service team at Lincoln was professional, resolved all recalls, completed the inspection, and returned my 2022 Corsair Grand Touring earlier than expected. They also did an excellent job washing the v More

by REEVEMPHILIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin Hoyt, Janice Allen
Jul 23, 2025 -

Bright Bay Lincoln responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bright Bay Lincoln!

July 22, 2025

All they want to do is make the customer(me) happy they did! Also the service dept. should get 11 stars they are nothing but the best. Especially Darrin and Ken More

by edkaleck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin
Jul 22, 2025 -

Bright Bay Lincoln responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 20, 2025

Excellent experience. Salespeople were professional and knowledgeable. Service department went above and beyond to help us. More

by RICHPANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren
Jul 20, 2025 -

Bright Bay Lincoln responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bright Bay Lincoln.

July 17, 2025

They helped in one day, fixed the problem and gave me a loner car. It was done the next day. More

by SHARONBABYLON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed,
Jul 18, 2025 -

Bright Bay Lincoln responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Bright Bay Lincoln, we look forward to having you as a valued customer for many years to come!

July 14, 2025

Worked out great. The service done was quick and painless. waiting area was clean and neat More

by jonartz11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren
Jul 14, 2025 -

Bright Bay Lincoln responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Bright Bay Lincoln, we look forward to having you as a valued customer for many years to come!

July 12, 2025

Fabian and Darrin are outstanding. Fabian took the time and expertise to patiently figure out the problem and solve it and Darrin was very professional and reassuring. It was an absol More

by FLYINGLADY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian and Darrin
Jul 12, 2025 -

Bright Bay Lincoln responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bright Bay Lincoln. We look forward to having you as one of our valued customers for many more years to come!

July 12, 2025

Communication was not that good this time. My loaner car was extremely late and no one from Brightbay called to inform me. More

by KMC809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Jul 13, 2025 -

Bright Bay Lincoln responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

July 11, 2025

Always a good experience at Bright Bay Service Department. Quick in and out and on my way More

by JDESANT10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin
Jul 11, 2025 -

Bright Bay Lincoln responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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