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Bright Bay Lincoln - Service Center

Bayshore, NY

4.7
49 Reviews

49 Reviews of Bright Bay Lincoln - Service Center

Sort by
October 05, 2025

Excellent efficient service. very nice people in the office and on the phone. No problem getting an appointment. More

by GASTRO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice
Oct 05, 2025 -

Bright Bay Lincoln responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bright Bay Lincoln!

October 05, 2025

You have the nicest most knowledgeable staff. It is always a pleasure doing business with you. More

by RICHIEPOST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig service manager
Oct 05, 2025 -

Bright Bay Lincoln responded

Thanks for sharing your thoughts about your experience with Bright Bay Lincoln. We appreciate your business and hope to see you again soon!

October 01, 2025

Bright Bay provides excellent Service for my vehicle. We have been loyal customers for over 17 years. Thank you! More

by DEBBIEWARREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice, Darren, Ricky and the Staff
Oct 01, 2025 -

Bright Bay Lincoln responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bright Bay Lincoln. We look forward to having you as one of our valued customers for many more years to come!

September 29, 2025

Love the pickup and delivery. My car is always returned better tha when it left. It is also washed and cleaned. More

by KNEPOTE15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kerme
Sep 29, 2025 -

Bright Bay Lincoln responded

Thank you for choosing Bright Bay Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 28, 2025

Quick, efficient, good communication, and excellent service. Provided a loaner, even though I requested last minute. More

by MERYLMANTHEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren
Sep 28, 2025 -

Bright Bay Lincoln responded

Thanks for sharing about your experience with Bright Bay Lincoln. We appreciate your business and hope to see you again soon!

September 26, 2025

They never disappoint! ! Always professional and the best experience!! This time there was even a little humor thrown in!! More

by DINAP4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin service manager
Sep 26, 2025 -

Bright Bay Lincoln responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 23, 2025

Although the dealership is very inviting. I didn't really enjoy sitting and waiting for the service of my car. There was a bit of a mix-up & my car wasn't completed at the specific time des More

by LPARKS1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice, Sue
Sep 23, 2025 -

Bright Bay Lincoln responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 23, 2025

Every step from start to finish is extremely easy. The staff is beyond professional and always goes above and beyond to make sure my vehicle is running properly and clean at return. The service repr More

by JUDITHMSPRINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin Hoyt
Sep 23, 2025 -

Bright Bay Lincoln responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 21, 2025

Darrin Hoyt, the mechanic, and the front end assistant were extremely knowledgeable in diagnosing the problem with my car. The team provided quality service and accommodations. I highly recommend th More

by HORIZONSLN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin Hoyt
Sep 21, 2025 -

Bright Bay Lincoln responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 20, 2025

This dealership is the only place I get my car serviced. Not only because it's where I bought it, but also because they always do a great job there quickly, thoroughly and at a reasonable price. More

by MRQUAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrin Hoyt
Sep 20, 2025 -

Bright Bay Lincoln responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bright Bay Lincoln!

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