Brigham-Gill Chrysler Jeep Dodge Ram
Natick, MA
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Bill was a professional and courteous salesperson. He was diligent in meeting all of my car buying needs. I would highly recommend Bill and the rest of the Brigham Gill staff to anyone searching for anot was diligent in meeting all of my car buying needs. I would highly recommend Bill and the rest of the Brigham Gill staff to anyone searching for another vehicle. More
We went to Brigham Gill to purchase our 2nd suv from them, and dealt with Bill. We walked in to purchase a Gray Jeep Liberty and after looking awhile we finally settled on a limited edition. We had deal them, and dealt with Bill. We walked in to purchase a Gray Jeep Liberty and after looking awhile we finally settled on a limited edition. We had dealt with bill before and the service was great. The price was what it was for the new suv. After doing research it was far les than other dealers for sticker price. We would deffinetely go back again along with using bill as our sales man very friendly and no pressure to buy. More
Friendly,No pressure,easy going salesman and the best price around.It took two months or so to find the right dealer and I found them. Dont waste your time anywhere else, go to Brigham-Gill. price around.It took two months or so to find the right dealer and I found them. Dont waste your time anywhere else, go to Brigham-Gill. More
Guy (Bill) has worked with us before and is a genuinely nice person. We were paired up with other salesmen at BG, but my wife and I didn't feel comfortable until sitting down with Bill again. First time le nice person. We were paired up with other salesmen at BG, but my wife and I didn't feel comfortable until sitting down with Bill again. First time leasing a car for us and that made things a little confusing with the agreed sticker price. If I was more aware of what was going on I would have negotiated a liitle more, however overall a good experience. Look forward to going back for a second car soon. More
Willing to work with us on cost of vehicle and didn't play any games. Was not pushy about warranty. Car was ready to go when we got their to pick it up. play any games. Was not pushy about warranty. Car was ready to go when we got their to pick it up. More
My husband and I had our car taken there after it had been in an accident. We purchased the car in August and at the time of the accident it only had 7000 miles on it. The man at the body shop was very h been in an accident. We purchased the car in August and at the time of the accident it only had 7000 miles on it. The man at the body shop was very helpful during our conversations about getting the car done. We picked the car up after New Years. Within minutes of driving the car I noticed a loud noise and a vibration. I called my husband and we decided to call the next day since it was close to closing and my commute home is already terrible. My husband calls and is told that everyone's perception of sound is different but to bring it in at our convenience and they will take a look at it. We bring it in and I speak to the body shop manager who drives it into the garage while discussing the sound with me and my husband is in the backseat. He explains how he can't believe this happened since it was test driven before returned to us. (My husband checked our paperwork before we went back and the mileage in and out was identical). He takes us to the waiting area and tells us what they do will and leaves. My husband and I stay in the waiting area and watch our car leave and then return. Suddenly, my husband gets a phone call from the manager stating that he wanted to make sure that was my husband with me and not someone else before he came out to the waiting area to explain. He tells my husband what is wrong with it and eventually meets us. Mind you the car is in both of our names and he has been speaking to me since I'm the one who actually drives but does not address any of the issues with me. We find out that there is a bad wheel hub somewhere though they are not sure where or if it is from the accident. So we go back to a rental car. The next day we get a call that it is in fact the two front wheel hubs and they think one is just bad and one is from the accident but will all be fully paid for. Conveniently they are BOTH located on areas affected by the accident. When I picked my car up a few days later the body shop manager was above and beyond sweet. At one point he pulls another man into the conversation and begins to talk about how the wheel hubs on the Jeeps are cheap and he basically thinks it was a bad part. He states that multiple people test drove it before it was given back to me. He shows me a few pictures: the wheel hub, my license plate, and the mileage when we brought it back in. When I get back into my Jeep I again notice that the supposed mileage in is at the exact same number as my Jeep when I started my car. I have not had any problems since but have no intentions of going back. People make mistakes but I do not appreciate being lied to as if I do not understand what happened. I may have to drive farther to another dealership but after this behavior it is worth it. More
Ali at brigham gill was a great help in getting me into my first (new jeep) . this is my third jeep and I am very happy with it, It was ready for me when I arrived as promissed. I have been contacted by th my first (new jeep) . this is my third jeep and I am very happy with it, It was ready for me when I arrived as promissed. I have been contacted by them a couple of times since my purchase and am glad that they do not just sell you a new vehicle and leave you hanging, I will recomend them to anyone who asks about a jeep dealer.The only dissapointment I have is not a brigham gill issue it is a chrysler issue and that is that the pictures I was looking at on line when I picked out a jeep are misleading with regards to the tires and rims, the jeep pictured on line had black rims and off road tires that was actually the the reason i chose the jeep I did, Now for me to obtain the look I was going for I will have to purchase these rims separately, this is a practice that Chrysler should correct, and I will be contacting the corperation to express my dissapointment with this. Thank you Ali again for your assistance , sincerely Mark A. Plourde Satisfied New Jeep Owner More
I've been a customer of Brigham-Gill for eight years. The quality of service received from the sales and service staff has been wonderful! Compared to other dealerships I've dealt with no other compares to quality of service received from the sales and service staff has been wonderful! Compared to other dealerships I've dealt with no other compares to Brigham-Gill. I recently bought a 2013 Jeep Grand Cherokee (my 2nd B-G Jeep) from Nick Pesiridis and he was such a pleasure to do business with. Very friendly, and highly knowledgeable about the vehicle. He really spent time with me and offered a spectacular deal. More
We walked in intending to merely begin our car shopping experience, but because of the quality customer service and fair pricing, we walked out the same day with a purchased vehicle. We were greeted witho experience, but because of the quality customer service and fair pricing, we walked out the same day with a purchased vehicle. We were greeted without any waiting by salesman, Rith Lan. He was awesome! Very friendly, accomodating and easy to talk with. He explained the features of the car, presented us with a variety options and never pressured us into buying more features than we needed. He listened carefully to our needs and wishes and matched us to the exact model we wanted. He was respectful of our need to take time lots of time in the car looking things over and playing with the "bells and whistles". The negotiation was easy and stress free with no middle manager present and pressuring. When we purchased the car he spent time reviewing the features and gave us a tour of the service department and introduced us to the staff. It felt like a family that had our best interest in mind. We are hopeful that our other experiences with the dealership will be as positive. If you are looking for a Jeep, Dodge or Chrysler, I can highly recommend Rith Lan. More
Vidon was great to deal with....will be my first call when it's time for our next vehicle....absolutely no haggling over prices....Highly recommended. The hour plus ride from Fall River was worth it. when it's time for our next vehicle....absolutely no haggling over prices....Highly recommended. The hour plus ride from Fall River was worth it. More