Brigham-Gill Chrysler Jeep Dodge Ram
Natick, MA
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I had a great experience with Dan. He was very helpful with everything from the test drive down to explaining all the new technology. Loving my new Durango. Thanks Dan. with everything from the test drive down to explaining all the new technology. Loving my new Durango. Thanks Dan. More
Caduste Michaud is great, extremely friendly and very helpful. No pressure salesman with a great attitude. We love our new Jeep Cherokee! Highly recommended! A+++++ helpful. No pressure salesman with a great attitude. We love our new Jeep Cherokee! Highly recommended! A+++++ More
Joe is a highly experienced salesperson, better than anyone I have encountered in all of the shopping I did in the last few months. He knows the product inside and out, and had an answer to every detai anyone I have encountered in all of the shopping I did in the last few months. He knows the product inside and out, and had an answer to every detailed question I had. He works like I like to work, efficiently and with a mind toward the customer. The dealership was no-hassles, easy to negotiate with, and wanted to earn my business. That is a rare thing these days. Randy in finance was particularly friendly as well and made the process very smooth. Cars are fussy items, and the process can be stressful. These people worked old-school and worked to eliminate all of that, responding to emails and phone calls quickly and courteously. I would highly recommend them. More
Service was top notch the minute my wife and I walked through the door. We purchased a 2014 Jeep Grand Cherokee Overland Edition. Everyone was polite, courteous, willing to help and wanting to expedite through the door. We purchased a 2014 Jeep Grand Cherokee Overland Edition. Everyone was polite, courteous, willing to help and wanting to expedite the process while keeping customer service top notch. We dealt with Rith Lan (sales associate) and Randy Albright (business manager) primarily. We dealt with a so called manager (Jason) temporarily that seems not to fit the Brigham Gill model of going above and beyond for the customer, pretty rude individual. Once again Rith and Randy were great and I will be recommending this dealer in the future. More
Joe Mclean was great. He was very reliable in answering my questions and was not too pushy. He is truly an asset to your company and I would reccomend him to anybody looking to purchase a new vehicle. I we my questions and was not too pushy. He is truly an asset to your company and I would reccomend him to anybody looking to purchase a new vehicle. I went to 3 different dealerships and Joe was the reason why I purchased. More
Dealership is clean and comfortable. Doing business with Joe McLean was an excellent experience. Everyone was very nice and knew the products they were selling Joe McLean was an excellent experience. Everyone was very nice and knew the products they were selling More
I purchased a 2014 Jeep Cherokee after previously leasing my 5 previous Jeeps over the last 15 years from Brigham Gill. On each occasion, I worked with Bill Munroe and when I made the decision to buy my nex my 5 previous Jeeps over the last 15 years from Brigham Gill. On each occasion, I worked with Bill Munroe and when I made the decision to buy my next vehicle there was no question who I would call. Bill has always been pleasant and very easy to work with and this time was no exception. Each time I go in for service, Bill always came over and make sure that there were no issues and always remembered my name. I called and left a message with Bill and he returned my call promptly and made arrangements for me to come in that day. I went in and we discussed what I was looking for and there was no pressure to purchase features that I did not need or want. While discussing my next purchase, the Brigham Gill team performed my end of lease inspection. Once Bill found what I was looking for, he arranged for me to come in the next evening after work so I could test drive the Jeep I would eventually purchase in my preferred color. I arrived after work and he was ready for me. I test drove the vehicle and was very happy with how the Jeep performed. I came back he had all the numbers ready for me. After agreeing on the price, I did then filled out the loan application. The process went smoothly and again there was no pressure purchase and finance features that I didn't need. I did decide to purchase an extended warranty which will cover my Jeep for the next 8 years. I picked up my Jeep the next afternoon after they registered and inspected the vehicle. More
Bill was fantastic to work with as always. We have purchased many cars from Brigham Gill over the years, working with Bill each time. He always makes the process of getting a new car super easy. Whet purchased many cars from Brigham Gill over the years, working with Bill each time. He always makes the process of getting a new car super easy. Whether trading in an existing car or ending a lease early, his advice is spot on. The price was great. It was just a really enjoyable experience as we have come to expect from Brigham Gill and working with Bill. More
I had already been to a few dealers in the area. I found their service and experience to range from poor to acceptable (not great though), and none of them were able to reach a mutually agreeable deal. On their service and experience to range from poor to acceptable (not great though), and none of them were able to reach a mutually agreeable deal. On my way home from one, I recalled that there is a Jeep dealer in Natick, so I stepped into the Brigham-Gill showroom. I was immediately greeted by Rith Lan, who was very professional and did a great job listening to my needs. Rith's ability to work with me led to exactly the car I wanted, and at a price below what the other dealers were offering. Best part was that they gave me this competitive price on the first offer and I didn't even mention the prices other dealers gave me. In other words, they do truly come out with a great offer, saving a lot of time and energy in the negotiation process. As we waited for my custom ordered Wrangler, Rith called me to answer any questions, and has followed up now that I've taken delivery of the vehicle. I imagine that if I pop in to the dealer a year from now, he'd be happy to help me with any questions I have. So, Brigham-Gill gave me a great deal with a comfortable customer experience on the exact car I wanted. I'm very happy I stopped by and I will definitely recommend them to friends. More
Asked for specific on lease deals so i could do my own analysis (residuals, money factors, etc). They were up front and open. Other dealers used the "just tell me what you want to pay". b.s. analysis (residuals, money factors, etc). They were up front and open. Other dealers used the "just tell me what you want to pay". b.s. More